About this job

Sapienza Consulting, a tpgroup company, is recruiting a Service Continuity/Anomaly Management Engineerfor Sapienza to work on our Customers Site (ESA-ESTEC).

Responsibilities

Maintaining the System Business Continuity concept and status, providing quick reaction in case changes or anomalies affect the Galileo continuity of service. To meet this a proper follow up and review of the ongoing open anomalies has to be performed continuously.

• Anomaly management
  • Attend the weekly Galileo ARBs organized and chaired by the Galileo operators.
  • Identify any critical anomalies and coordinate internally at ESA ensuring the proper attention.
  • Any critical anomalies posing a risk on the service continuity shall be highlighted and reviewed as part of the Service Continuity Dashboard
• Developing and maintaining the ESA Service Continuity Plan
• Service continuity dashboard
  • Developing the ESA Service Continuity Dashboard
  • Monitor weekly any critical technical risks (ARs, obsolescence, incidents, outages etc.) on the operational infrastructure and report this in the service continuity dashboard
• Contributing to the continuous reviews of the operational process between ESA and GSA (i.e. the SOPIs)
• Contributing to the As-built RAMS analysis as conducted in cooperation with ESA PA and presented at the bi-yearly Service Exploitation Review

Profile

• Master’s in engineering
• At least 4 years of relevant work experience

Technical skills:

• Knowledge of IT technology (including virtualization) and Networks
• Knowledge and experience of the design and performance of satellite communications systems
• Knowledge and experience of Satellite Control and Monitoring Systems including its operations, architecture, and implementation
• Knowledge of the development, test, and verification as well as deployment of ground segments

Following skill is considered an advantage:

Knowledge and experience in GNSS Systems, Galileo experience is an asset

Soft skills:

• Full command of English language (oral and written)
• Autonomy in writing minutes of meetings, technical notes, specifications, and reports
• Good interpersonal skills and team spirit
• Previous working experience in a multinational environment
• Good knowledge of MS office tools
• Excellent Organizational skills, good practical sense, being able to work effectively in a team and be able to work autonomously in the field of responsibility
• Availability and willingness to travel for missions inside or outside Europe
• Experience in procurement of industrial activities

Contact:

Candidates must be eligible to work in the EU

Please send your CV (in English) as soon as possible, but no later than September 28, 2021 to jobs@sapienzaconsulting.com

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