Administrative Support Specialist (ESA-ESTEC)

Noordwijk, The Netherlands, Serco Europe [SP939]

Field(s) of expertise
Business Administration and Finance
Job type

About this job

Serco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the ESA and NASA. Serco offers space capability across the full space lifecycle from satellite testing to Launch services, LEOP to spacecraft operations, space surveillance to data management, and supporting downstream application development. With over 55 years history in the space sector Serco is well placed to contribute to National strategies and New Space ventures who want to scale their businesses/organizations with skilled talent.

We are seeking an Administrative Support Specialist to join our workforce team in ESA-ESTEC, Netherlands. This is a fantastic opportunity to get into one of the most sought after space agencies in the world.

The TEC directorate is the Business Control and Administration Management Team Support that provides the Business and Controlling functions. The purpose of this role is to perform administrative transactional tasks and reporting as part of the procurement process in TEC.

We work according to a fully harmonized “One ESA” service delivery model with a strong, people-oriented local presence in six countries.


  • Create Purchase Order related objects in support of the agreed Work Plans such as shopping carts in ESA-P and GRNs/ Confirmations in ESA-P.
  • Entering the changes in ACTIS planning tool and entering part of the changes in the Infor EAM tool.
  • Create Contracts and CCN objects in support of the agreed Contract Action Plans such as Contracts in ACTIS and subcontractor information in geo-return tool EROS.
  • Create Contracts and CCN objects in support of the agreed Contract Action Plans such as Shopping carts and New RFx in ESA-P.
  • Create Contracts and CCN objects in support of the agreed Contract Action Plans such as TEB Nominations in ESA Star.
  • Follow up on the approval of all of the above objects in the relevant tools.
  • Follow up on the CCN creations and implementations in ESA-Star.
  • Provide reporting such as statistics and progress status regarding the given tasks.
  • Tools used: ESA-P, ACTIS+/ACTIS-e, ESA-Star, Online CCD Portal, EROS, EAM.


  • Bachelor’s degree, ideally in the field of business or public administration, information technology, applied economics, or a combination.
  • At least 4 years of experience related.
  • Strong control of SAP Purchasing and Procurement modules, and SAP Controlling.
  • Strong control of ACTIS.
  • Formal SAP certification is an asset.
  • Previous exposure to ESA Procurement process and TEC WBS is an asset.
  • Excellent interpersonal skills are needed, together with a high degree organizational and communication abilities, and comfortable with working in a diverse and multinational team environment.
  • Problem solving mind set and high capacity to deliver are highly considered.
  • Proficient in the English language, both written and spoken.
  • Knowledge of another EU member state language is an asset.
  • Candidates must be eligible to work in the EU.


What we offer:

  • Competitive Salary
  • Corporate Benefits Package
  • Support provided to EU Nationals requiring relocation – Information available upon request
  • Company events

For information on how the personal data in your application is processed, please see the Serco Europe Privacy Policy.