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Account Manager (NATO-NCIA)

Brussels, Belgium, Sapienza Consulting [RFQ 3714-0]

Field(s) of expertise
Business Administration and Finance
Job type
Contract
Education
BachelorMaster
Deadline
Closed

About this job

Sapienza Consulting is recruiting an Account Manager to work at NATO NCIA in Brussels.

It is a Fixed Term Contract until the end of December 2019.

Responsibilities

  • SLA Management: Contribute to the establishment on Service Support Packages for External Customers;
  • POW support, Support the start-up and initiation stages of projects, coordinating the necessary parties for the preparation of the formal NCIA offers;
  • Monitor, understand, and communicate to external customers the progress on request processing, all through the project lifecycle;
  • Engages with both sponsors and relevant stakeholders for the resolution of issues should they arise;
  • Monitor the portfolio with regard to its financial status (Planned versus Contracted and actual incomes), operational status (delivery of projects and milestones), and forecast (future cooperation);
  • Reporting: Support the Principal AMs in providing reporting material on the status of the portfolio, including for the development of the Programme of Work, Monthly reports and Annual report.

Profile

  • University degree in Business Administration, Economics or related and minimum of 5 years of relevant experience;
  • Process Management: Knowing the processes in the Agency is a major advantage;
  • Customer Management skills;
  • Portfolio Management skills;
  • Must hold NATO Secret Security Clearance;
  • Fluent in English; knowledge of another NATO member-state language is an asset;
  • Candidates must be eligible to work in the EU.

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