About this job

The initial contract will be of 4 years’ duration, with subsequent 5 year contracts being awarded thereafter, subject to individual performance and organisation requirements. There is no limit to the amount of follow-up contracts a staff member can receive up to the EUMETSAT retirement age of 63 and there are certainly opportunities to establish a long career perspective at EUMETSAT. This post is graded A2/A4 on the EUMETSAT salary scales. The minimum basic salary for this post is EURO 5,936 per month (net of internal tax) which may be negotiable on the basis of skills and experience. The salary scale provides for increments on the anniversary of taking up employment, and scales are reviewed by the EUMETSAT Council with effect from 1 January each year. In addition to basic salary, EUMETSAT offers attractive benefits. Further information, including salary details, is available on the EUMETSAT web site.

EUMETSAT is committed to providing an equal opportunities work environment for men and women.Please note that only nationals of EUMETSAT Member States may apply.

As an intergovernmental European Organisation, EUMETSAT has 30 Member States (Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, The Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and the United Kingdom).

Responsibilities

n the EUMETSAT matrix organisation, the Technical and Scientific Support (TSS) department provides support to the development and operations of EUMETSAT satellite systems, in particular ground systems, as well as quality assurance and management support services to the full organisation, through its Process Assurance and Management Support Division (PRS).

Within the Quality Assurance Competence Area (QA CA) of the PRS Division, the Quality Assurance engineer for Operations and Information Security delivers QA support services to operations of satellite systems, services to users and other activities performed under the responsibility of the Operations & Services to Users (OPS) Department, including the definition and implementation of Quality Assurance requirements and processes for the EUMETSAT Information Security Management System.

Duties

• Deliver quality assurance support services to the operations of all EUMETSAT satellite systems, including:
  • Monitoring of the satisfactory implementation of applicable QA requirements;
  • Support to investigations and problem solving on detected anomalies, non-conformities and operational incidents.
• Provide, for the projects led by the OPS Department, quality and product assurance for the maintenance and evolution of operational ground systems and support services, including organisation of reviews, support and follow up of technical investigations;
• Facilitate the risk management in the area of satellite systems operations and information security, including organisation and follow-up of risk reviews at project and departmental levels;
• Support the implementation of lessons learned in the area of satellite systems operations and information security;
• Support the definition, documentation, implementation, analysis and continual improvement of operations processes and associated working practices, and the assessment of their compliance with the EUMETSAT Management System;
• Support the definition, documentation, implementation, analysis and continual improvement of Information Security processes and associated working practices, and the assessment of their compliance with the EUMETSAT Management System;
• Support the harmonisation and standardisation of organisational processes for all QA aspects, contributing to their continual improvement;
• Perform and/or support EUMETSAT internal quality audits, as well as audits on contractors and suppliers.

Profile

Qualifications

• A university degree in engineering or computer science (or another relevant discipline).
•  Certification in quality assurance, management or auditing would be an advantage.

Languages

The official languages of EUMETSAT are English and French. Candidates must be able to work effectively in English and have some knowledge of French.

Skills and Experience

• Proven experience of minimum five years in the area of quality or product assurance on complex software-intensive systems, preferably in operational or 24/7 working environment;
• Experience in the definition and assessment of processes, good practices and/or standards in the field of quality assurance, combined with good knowledge and practice of the ISO 9001 and/or other relevant QA standards;
• Working knowledge of the standards related to information security, in particular: ISO IEC 27001 and 27002;
• Excellent interpersonal and team working skills, combined with analysis, synthesis and presentations ability to ensure effective and efficient work and interactions both within and across teams;
• Direct experience with ECSS standards would be an advantage.