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ICT Support Officer (EUROJUST)

The Hague, The Netherlands, Sapienza Consulting [1469]

Field(s) of expertise
Information Technology
Job type
Contract
Education
BachelorVocational
Deadline
Closed

About this job

We are recruiting a ICT Support Officer for Sapienza to work on our Customers Site (EUROJUST in the Hague). The ICT support officer will participate in the Office IT Team, delivering 1st and 2nd line support to staff and other users of Eurojust’s IT tools.

Responsibilities

  • Providing first-and Second level ICT support for all users, including during stand-by duty
  • Installing, upgrading, maintaining and decommissioning hardware and software
  • Troubleshooting ICT-related technical problems
  • Contributing to the regular ICT maintenance that takes place in the evenings and on weekends
  • Testing new versions, releases and patches for hardware and software and providing recommendations on their implementation at Eurojust
  • Assisting in the process of ordering of new IT equipment and initiating ICT-related purchases
  • Performing asset management tasks, such as gathering and keeping detailed hardware and software inventory information

Profile

  • Experience operating as IT Service Desk’’
  • Experience with Microsoft Enterprise software
  • Desire to work in a multi-cultural team
  • Good team worker, positive and open minded, committed to getting a job done
  • Hands-on approach
  • Fluent in English

 

Candidates must be eligible to work in the EU

Please send your CV (in English) as soon as possible, but no later than the 16th of November 2020 to jobs@sapienzaconsulting.com

 

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