Virtualisation Technician (NATO NCIA)

Mons, Belgium, Sapienza Consulting [AAS3923-0]

Field(s) of expertise
Information Technology
Job type

About this job

Sapienza Consulting is recruiting a Virtualisation Technician to work at NATO NCIA in Mons, Belgium.


Under guidance of Service Delivery Manager INF004 (Infrastructure Services) but largely on own initiative, incumbent will perform duties such as:­

  • Works on own initiative with limited supervision, may lead others as required
  • Plans, manages, coordinates and conducts work to meet quality targets
  • Maintains and improves sound knowledge on implemented and new pertinent technologies
  • Analyses technical issues, plans, designs, requirements and associated risks, and takes appropriate actions on technical solutions to include advise to supervisors and actual implementation
  • Takes initiative to investigate and resolves issues in a systematic approach;
  • Creates, installs, operates, maintains and supports server software images, both for Operating Systems and assigned applications, and stays abreast of latest developments in these areas
  • Analyses and resolves assigned level 3 incident and problem tickets
  • Supports IT Service Continuity Management (ITSCM), Business Continuity and Disaster Recovery Plans
  • Maintains liaison with other CSU internal units, Service Lines and other external technical organisations
  • Operates assigned IaaS systems and resolves alerts and error conditions
  • Documents configuration of assigned IaaS equipment and related operating procedures as well as execution of latter­
  • Implements procedures, tools and techniques for monitoring and managing performance of assigned IaaS systems and provides reports as required
  • Monitors and reports on the capacity of the assigned IaaS systems
  • Assists with and implements assigned project work packages
  • Assists in developing new architectures as Subject Matter Expert in its assigned area of responsibility
  • Responsible for teaching and growing the larger knowledge of the Service Area in general
  • Responsible for the management and operation of Virtual Infrastructure across multiple networks and frameworks/versions of software to include VMware, HyperV, networking systems and applications, SAN, blade environments and other integrated hardware/software
  • May be asked to serve as Deputy SDM­ Performs any other duty as assigned


  • University degree in Computer Science or Information Engineering or related fields
  • 5+ years extensive and progressive expertise in duties related to function of post
  • 3+ years of experience teaching/mentoring a team
  • Current indepth knowledge and practical work experience of Microsoft Windows operating systems (latest versions) in large scale LAN-based client-server environment using Active Directory Services
  • Current knowledge and recent practical experience of mainstream hypervisors
  • 5+ years practical experience as System Administrator of Virtual Infrastructure (VMware, Hyper-V)
  • Server side scripting (Microsoft PowerShell and Linux bash shell)
  • Sound knowledge of issues and techniques of information processing and web services
  • Experience with data management and storage facilities, including practical analytical experience of IT servers and system architecture implementations
  • Good awareness of access security and know how to implement security policies, with good understanding and knowledge of systems usability
  • Recent experience with server clustering technology, storage systems and backup systems
  • Excellent written and verbal communication skills


Desirable Experience and Education:

  • Master’s degree or higher
  • 5+ years experience as a team lead or team manager
  • Practical experience as Systems or Virtual Infrastructure Administrator in an international environment
  • Practical experience in deploying/using/optimising mainstream Service Management Tools (e.g. SCOM and Oracle Enterprise Manager)
  • Prior experience of working in international environment comprising both military and civilian elements
  • Knowledge of NATO responsibilities and organization, including ACO and ACT
  • Sound experience in installation, tuning and monitoring of clustered Operating Systems (like Solaris, Windows…) and network shared file systems
  • Knowledge of VMWare suite of enterprise products and support
  • 8+ years experience with virtualization infrastructures. VMWare certification desired
  • Knowledge of storage systems such as NetApp and HP 3PAR
  • Microsoft Server certifications
  • Has previous experience in NATO
  • Has 2+ years experience leading teams of 5+ people


Candidates must be eligible to work in the EU

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