SharePoint Technician (NATO NCIA)

Mons, Belgium, Sapienza Consulting [AAS5034 ]

Field(s) of expertise
Information Technology
Job type

About this job

Sapienza Consulting is recruiting a SharePoint Technician to work at NATO NCIA in Mons, Belgium.


  • Managing site collections of IKM Tools, based on SharePoint 2007, 2013 and 2016
  • Configuring security at site level on related IKM Tools side (EDMS/TT+/NIP)
  • Creating and owning sub-sites
  • Creating lists, blogs, wiki’s etc.
  • Creating and configuring site features in SharePoint
  • Mapping business issues to SharePoint functions
  • Creating site level policies
  • Giving guidance on design best practice
  • Editing master pages IKM Tools
  • Creating page layouts, based on SharePoint
  • Creating of SharePoint Solutions and Templates
  • Creating and maintaining SharePoint functionalities
  • Using SharePoint object model
  • Creating SQL queries
  • Creating and maintaining Documentations/Guides
  • Sharing knowledge and collaboration in team
  • Record issues as they arise
  • Manage and Dispatch tickets within TTE/TT+/DHS/EDMS and NIP support staff
  • Perform necessary troubleshooting activities in order to resolve issues
  • Implement solutions and workarounds in accordance with NCIA Configuration Control Procedures
  • Prioritize issues in accordance with operational requirements and in coordination with System Management team
  • Update incident management system and knowledge base
  • Liaise with 1M Tools section staff as required
  • Assist local and remote system administrators with daily routine maintenance as required


  • Required Security Clearance: NATO Secret
  • Languages: English mandatory, French appreciated
  • Academics: Bachelor’s degree related to IT (system administration, development, information management), or min 10 years of experience in desired skills.
  • Certifications: MCSD: SharePoint Applications, MCTS (desirable)
  • Large IT organization, IT department in large organization or in a governmental institution
  • Significant working experience in NATO or MoD
  • SharePoint portal/intranet troubleshooting
  • Virtualized environments
  • Installation & roll-out of IKM tools
  • Analyse requirements and customer requests and report to responsible supervisor
  • Requirements capture and definition (I.e. UML)
  • Development methodologies (i.e. Agile)
  • Requirements analysis and documentation
  • Technical and user guide documentation
  • Experience in SharePoint Server 2007/2010/2013 administration to include complex farm setups and custom solution deployment / troubleshooting
  • Windows 2008 and 2012 Server Administration
  • SQL Server 2005/2008/2012/2014 administration and troubleshooting and database mirroring
  • Some knowledge of Tasker Tracker Enterprise (TTE); Tasker Tracker Plus (TT+); DHS / EDMS; NATO Information Portal; ITSM; NATO IKM
  • Extensive knowledge of NIP tool, ACO environment and integration with EDMS, TT+, legacy DHS and legacy TTE tools


Candidates must be eligible to work in the EU

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