Senior Technician (NATO NCIA)

Bydgoszcz, Poland, Sapienza Consulting [AAS5156]

Field(s) of expertise
Software Engineering
Job type

About this job

Sapienza Consulting is recruiting a Senior Technician to work at NATO NCIA in Bydgoszcz, Poland.


Under Head (Technical Management), incumbent will perform duties such as:

  • Assists in day to day System Administration (SA) of Hardware (HW) and Software (SW) of currently fielded version of MS Windows Server, to include managing Active Directory Services (Domain Controller, Group and Security Policies, DNS, Trust Relationships and like), as well as DNS and DHCP servers
  • Assists in SA of HW and SW of MS Exchange Server
  • Assists in SA of HW and SW of print server and user’s access to networked printers
  • Assists in SA of HW and SW of Windows Server Update Services (WSUS) and MS System Management Server or similar competing product suite, to include timely installation of software patches, remote control and HW and SW inventory
  • Assists in SA of HW and SW of Anti-Virus and Spyware servers
  • Assists in SA of HW and SW of file servers to include any file share developed in support of exercises and operations
  • Assists in SA of Storage Area Network (SAN) to include routine tape backup of SAN, as required by SLA and local Standard Operating Procedures (SOPs)
  • Develops scripts to automate SA processes
  • Assists in SA of server clusters ensuring responsive failover service thereby greatly reducing downtime of user services due to any one server failing
  • Assists in SA of HW and SW of any other servers assigned to this cell
  • Assists in execution of Squadron Disaster Recovery/Business Continuity Plans
  • Assists in execution of AIS Core Release Management program to include rollout and rollback planning and execution
  • Executes proper preventive maintenance plans
  • Assists in preparation of all technical and service oriented documentation pertaining to assigned systems, interconnections, supporting cable plant
  • Provides assistance with system fault resolution to Customer Support Centre
  • Provides assistance and technical advice to other staff of NCIA Bydgoszcz for all aspects of systems supported by cell
  • Stays abreast of technological developments relevant to area of work
  • Incumbent may be required to perform similar range of duties elsewhere within organization at same grade without there being any change to the contract


  • Required Security Clearance: NATO Secret
  • Vocational training at higher technical level in relevant discipline
  • Higher educational qualification but less practical experience or less formal educational background combined with particularly relevant practical experience may also be acceptable
  • At least 6 years’ relevant experience
  • Minimum of 4 years general experience in System Administration of MS Windows Server, Active Directory, MS Exchange Server
  • In-depth experience on IT systems virtualization and Virtual Desktop Infrastructure
  • Broad and sound technical knowledge of IT Systems
  • Practical experience in diagnosing deficiencies in networks and associated equipment
  • Microsoft certification (preferable MCSA or MCSE certificate)
  • Working knowledge of MS Office suite, eMail Clients/ Web Browsers and Web Content Management
  • Configuration Control; IT Collaboration tools
  • VMWare vSphere, VMWare View, MS WSUS and SMS Server; Anti-Virus and Spyware Servers; Print and File Servers; Configuring Server Clusters
  • Operating and Maintaining SAN; HW troubleshooting


Candidates must be eligible to work in the EU

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