About this job

Sapienza Consulting is recruiting a CP120-WP3 Change & Configuration Manager to work at NATO NCIA in Mons, Belgium.

Responsibilities

• Owns, maintains and applies Change, Document and Configuration Management plans, & proportionally applies ITIL best practices
• Manages and coordinates whole lifecycle (including preparation) of Change Requests (CRs) for NCSC
• Prepares for, chairs and coordinates Technical Review Board (TRB) screening CRs with NCSC business stakeholders and 3rd party suppliers / vendors
• Prepares for and facilitates Change Management Board (CMB) screening CRs and ECPs with business and all customer stakeholders organisations
• Prepares reports and contributes to management reporting cycle and ensures Change and Configuration Management Service Level Targets (SLTs) are achieved
• Overseas and maintains NCSC contributions to NCIA managed Approved Fielded Product List (AFPL) and Application and Technology (A&T) portfolios
• Maintains and manages Configuration Management Database (CMDB) for global enterprise and local test and reference systems
• Manages Documentation control and configuration, contributing to output quality
• Provide support to customer change approvals and acceptance processes

Profile

• Required Security Clearance: NATO Secret
• Candidates should hold Engineering Degree or equivalent two years demonstrable experience and possess strong technical and managerial background with some networking background, in large ICT or Cyber Security
• ITIL v3 or v4 Foundation
• Experience of working in secure IT environments
• Minimum of 3 years demonstrable experience managing CM environments
• Working understanding of project management principles and practices
• Working knowledge of technologies employed in networks
• Experience of ITSM tools and their application / configuration for Change and Configuration management
• Excellent communication abilities, both written and verbal, with ability to clearly and successfully articulate complex issues to variety of audiences and teams

Desirable:

• ITIL v3 or v4 Practitioner ITIL Service Management
• Prior experience of working in international environment comprising both military and civilian elements
• Experience of working within NATO or equivalent complex Government or Military organisations
• Experience of working with BMC Footprints
• Knowledge of Cyber Security technologies, principle or practices
• Understanding of spares scaling and stock control lifecycles

Candidates must be eligible to work in the EU

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