CP120-WP3 Change & Configuration Manager (NATO NCIA)

Mons, Belgium, Sapienza Consulting [AAS4441]

Field(s) of expertise
Information Technology
Job type

About this job

Sapienza Consulting is recruiting a CP120-WP3 Change & Configuration Manager to work at NATO NCIA in Mons, Belgium.


  • Owns, maintains and applies Change, Document and Configuration Management plans, & proportionally applies ITIL best practices
  • Manages and coordinates whole lifecycle (including preparation) of Change Requests (CRs) for NCSC
  • Prepares for, chairs and coordinates Technical Review Board (TRB) screening CRs with NCSC business stakeholders and 3rd party suppliers / vendors
  • Prepares for and facilitates Change Management Board (CMB) screening CRs and ECPs with business and all customer stakeholders organisations
  • Prepares reports and contributes to management reporting cycle and ensures Change and Configuration Management Service Level Targets (SLTs) are achieved
  • Overseas and maintains NCSC contributions to NCIA managed Approved Fielded Product List (AFPL) and Application and Technology (A&T) portfolios
  • Maintains and manages Configuration Management Database (CMDB) for global enterprise and local test and reference systems
  • Manages Documentation control and configuration, contributing to output quality
  • Provide support to customer change approvals and acceptance processes


  • Required Security Clearance: NATO Secret
  • Candidates should hold Engineering Degree or equivalent two years demonstrable experience and possess strong technical and managerial background with some networking background, in large ICT or Cyber Security
  • ITIL v3 or v4 Foundation
  • Experience of working in secure IT environments
  • Minimum of 3 years demonstrable experience managing CM environments
  • Working understanding of project management principles and practices
  • Working knowledge of technologies employed in networks
  • Experience of ITSM tools and their application / configuration for Change and Configuration management
  • Excellent communication abilities, both written and verbal, with ability to clearly and successfully articulate complex issues to variety of audiences and teams



  • ITIL v3 or v4 Practitioner ITIL Service Management
  • Prior experience of working in international environment comprising both military and civilian elements
  • Experience of working within NATO or equivalent complex Government or Military organisations
  • Experience of working with BMC Footprints
  • Knowledge of Cyber Security technologies, principle or practices
  • Understanding of spares scaling and stock control lifecycles


Candidates must be eligible to work in the EU

For information on how we process the personal data in your application, please see the Sapienza Privacy Statement here.

For information on how the personal data in your application is processed, please see the Sapienza Consulting Privacy Policy.