Senior Technician – Information System Administrator FDSM Shift Worker (NATO NCIA)

Northwood, United Kingdom (UK), Sapienza Consulting [AAS4618]

Field(s) of expertise
Information Technology
Job type

About this job

Sapienza Consulting is recruiting a Senior Technician – Information System Administrator FDSM Shift Worker to work at NATO NCIA in Northwood, UK.


Under guidance from Section Head MSS Functional Services and Database Management (FSDM) (NSO OMS 0010) incumbent will perform duties such as:

  • Assists in administration of services for variety of command and control information systems, e.g. MCCIS (Maritime Command and Control Information System) Joint Tactical Chat (J-Chat), TACSAT, Email, TOPFAS, LOGFAS, ICC, NIRIS, AirC2IS, Core-GIS, MSA, NCOP and as directed
  • Works as part of team providing 24/7 support of services as directed
  • Works closely with OPSCEN and Centralised Service Desk as directed in support of ITIL processes as implemented within Agency
  • Delivers, activates and maintains end user applications as directed
  • Executes patch management procedures as directed to maintain up to date and correctly supported Functional Services
  • Performs other duties as may be required


  • Required Security Clearance: NATO Secret
  • Must have very good FAS or LOGFAS knowledge
  • Must also have knowledge of at least one of following NATO Functional Services: NCOP, Core GIS, AirC2IS, NIRIS
  • Must have very good working knowledge of IT hardware and auxiliary computer equipment, such as printers and scanners
  • Must have experience of Configuration Management and Service Asset Management
  • Must have ITIL v3 foundation certificate
  • Must have prior experience of working in international environment comprising both military and civilian elements
  • Must have knowledge of NATO responsibilities and organization, including ACO and ACT


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