About this job

Sapienza Consulting is recruiting a Senior Technician (User Support) to work at NATO NCIA in Mons, Belgim.

Responsibilities

Under guidance of Section Head IMS (NSM MIM 0010), incumbent will perform following duties:

• Installation, operation and maintenance of copper (CAT5/6/7) and fibre network architecture on SHAPE campus
• Troubleshoot layer 1 connectivity issues on data LAN, VTC and telephone network systems
• Plan and execute network cabling requirements for local project managers
• Maintains cable frame rooms in clean state
• Maintain Cable records for validation and local use
• Troubleshoot PC faults in workshop Environment
• Install software locally and by remote deployment
• Contribute to Service Operations processes through ITSM toolkit

Additional Duties:

• Incumbent may be required to perform like duties elsewhere within organisation as directed
• Incumbent is required to undertake operation deployments and/or TDY assignments both within and outside NATO’s boundaries
• Work is normally performed in a typical Office / Frame Room / CIS Installation Facility environment. Normal Working Conditions apply
• The risk of injury is categorized as: No Risk

Profile

• Required Security Clearance: NATO Secret
• Certified Fibre Optic Installation Technician
• Certified PC Repair Technician (minimum CompTIA A+)
• 3 years experience in a combined workstation/infrastructure maintenance role
• Word Processing / Spreadsheet / Graphics Presentation / Email clients/Web Browsing / MS Visio: Working knowledge

Candidates must be eligible to work in the EU

For information on how we process the personal data in your application, please see the Sapienza Privacy Statement here.