Knowledge Management & Data Protection (ESA-ESTEC)

The Netherlands, Sapienza Consulting [1368]

Field(s) of expertise
Business Administration and Finance Procurement and Legal
Job type

About this job

We are recruiting a Knowledge Management & Data Protection for Sapienza to work on our Customers Site ESA-ESTEC.

The post holder will work under the direct authority of the Cost Centre Control & Support Services Team Leader, assisting the Knowledge Management and Lesson Learned activities of the Human and Robotics Exploration directorate (HRE), support the focal point for HRE in Personal Data Protection and is actively involved in the Knowledge Management and process improvement activities of the HRE directorate.


(*) You can find the definition of the acronyms at the end of the post.


Moreover, the post holder is contributing to other cross HRE activities such as configuration management, export control and security etc. Specifically, the main responsibilities will encompass the following activities:

  • Support the review and improvement of the Directorate internal processes and methods, such as drafting Quality Management System (QMS) process descriptions, preparation of certification audit, supporting QMS awareness sessions
  • Supporting the definition and implementation of a continuous improvement scheme for the Directorate such as lean administrative process and reducing inefficiencies
  • Contributing to Configuration and Document management process (definition and implementation), support to the HRE Configuration management Forum and support to the HRE Record Officer (DIRO)
  • Contributing to Security by supporting the HRE ISO and PSSO’s function for implementation of ESA Security Directives, supporting the ISMS definition and Project security plans preparation
  • Contributing to the Export control process and to the implementation of export control policies, supporting export control workshops, drafting of guidelines associated with export control implementation
  • Strengthening the project review process by management and the associated reporting procedures (including dashboard reporting, balance scorecard and Key Performance Indicators)
  • Developing the Knowledge Management (KM) activities for the Directorate in coordination with the Directorate’s KM & LL POC and according to the ESA policy, the principles of Knowledge management as well as promoting a knowledge-centric organization and a sharing culture with the aim to strengthen innovation for Space and Science in Europe
  • Shaping the Lesson learned process, for HRE by supporting the identification, capturing, documentation and validation of lessons and contributing to the dissemination and the implementation of and learning from Lessons, facilitating the accessibility to Lessons to HRE and the ESA wider community and preparing events for Lessons sharing
  • Support the end-to-end activities for PDP for the Directorate deriving from the ESA PDP administrative instruction, support ESA DPO, support the drafting contractual requirements in the field of PDP, Preparation of DPNR (Data Protection Notification Record) for each Directorate’s activity, conduction of PDP risk impact assessment, support the Directorate’s processes with sensitive personal data, set-up PDP awareness sessions


In performing these tasks, the post holder will work in a diverse and international environment liaising closely with the HRE project teams and HRE organisation functions, the ESA KM & LL teams, the DOP, the HRE ISO and PSSOs and IT business partner and IT manager, the HRE Record Officer and any other relevant function related to the duties and responsibilities



  • Applicants should have a Master’s degree (or equivalent) from a recognised Institution in disciplines such as business and administration management, project management, business engineering and process development. An additional Master in a Science field is considered an asset
  • Minimum 4 years of relevant work experience, e.g. areas of KM, LL an PDP
  • In depth knowledge of relevant technical and legal domains
  • Technical understanding of PDP/GDPR concepts
  • Knowledge of ESA and its programmes/projects is an asset
  • Fluent in English; knowledge of another ESA member-state language is an asset
  • Candidates must be eligible to work in the EU


Please send your CV (in English) as soon as possible, but no later than 19/07/2020 to jobs@sapienzaconsulting.com



For information on how we process the personal data in your application, please see the Sapienza Privacy Statement here.



(*) Acronyms:

  • KM: Knowledge Management
  • LL: Lessons Learned
  • PDP: Personal Data Protection
  • DPO: Data Protection Officer
  • DPNR: Data Protection Notification Records
  • POC: Point of Contact
  • CM: Configuration Management
  • QMS: Quality Management System
  • ISO: Directorate Information Security Officer
  • PSSO: Projects/Systems Security Officer


For information on how the personal data in your application is processed, please see the Sapienza Consulting Privacy Policy.