About this job

Sapienza Consulting is recruiting a Senior Assistant (CIS plans and project management support) to work at NATO NCIA in Mons, Belgium.

Responsibilities

Under guidance of Section Head PMPR (NSM MSM 0010), incumbent will perform following duties:

• Assist staffing Small Value Projects (SVP)
• Assist staffing other projects
• IKM Management for SMB
• Assist in development of SMB and CSU processes
• Contribute to Service Operations and Service Transition through ITSM toolkit

Additional duties:

• Incumbent may be required to perform similar duties elsewhere within organization
• Work is normally performed in typical Office environment. Normal working conditions apply
• The risk of injury is classified as: No risk

Profile

• Required Security Clearance: NATO Secret
• 3 years of experience in any of: Project Support, CIS Plans, Service Desk or IKM Management
• ITIL Foundation certification
• Working knowledge of all the following: Service Management Toolset; Word Processing; Spreadsheet; Graphics; Presentation; Email clients/Web Browsing; MS Visio; MS Project; MS SharePoint

Desirable Experience and Education:

• Higher Secondary education and completed higher vocational training leading to formal technical or professional certification with 3 years function related experience, or Secondary education and completed advanced vocational training leading to professional qualification or professional accreditation with 5 years post related experience
• Work experience with Customer Relationship Management
• Work experience from a NATO environment
• ITIL Expert

Candidates must be eligible to work in the EU

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