SysAdmin Microsoft (NATO NCIA)

Geilenkirchen, Germany, Sapienza Consulting [AAS2018-0048]

Field(s) of expertise
Information Technology
Job type

About this job

Sapienza Consulting is recruiting a SysAdmin Microsoft to work at NATO NCIA in Geilenkirchen, Germany.


HQ is looking for someone to support their process of accrediting large number of software applications and systems. They have large number to tackle, plus new capabilities come online all the time. Specific tasks identified for role, and associated skill/knowledge requirements, are as follows:

  • Maintains (both in-house and outsourced) application software hosted on NAEWC&Fnetworks and stand-alone IT/CIS Systems (Data and Support Software). Includes logistics software used in support of Weapons Platform which are Mission Critical
  • Applies lifecycle support for user account administration, fielded application software and data configuration management
  • Applies quality assurance to fielded application software and support processes and related technical documentation
  • Applies maintenance of IT/CIS Service plans and procedures for lifecycle and supporting functions for assigned applications software
  • Implements IT/CIS Service Requests for changes and maintenance to fielded applications
  • Conducts integration tests to validate correctness of application software changes implemented, or to validate new versions of off-the-shelf products
  • Arranges and coordinates SQ internally installation support for assigned application software on server and client platforms, including configuration management
  • Supports conversion of legacy product application software into new IT/CIS Service environments
  • Supports technical reviews of contractor produced application software and data packages
  • Applying core data structures to COTS/NOTS and contractually delivered software applications
  • Applies routine and contingency support for application software maintenance and support efforts at FOBs/FOL and at other deployed locations
  • Applies Information Security protection to assigned IT/CIS Services (including software, on-line and archived data, workflows, etc.) iaw NATO and NAEW&Csecurity directives, to include viable disaster recovery capability
  • Provides technical advice and support on assigned application software to external partners and industry
  • Supports product selection and acquisition, trial installations and walkthroughs, deployment, enabler training, testing and release for use, in-house and outsourced technical support and maintenance, and 2nd level user support of each assigned IT/CIS Services
  • Participates in analysis of causes and incidents of IT/CIS Service failures (including IT System troubleshooting) and effecting/conducting appropriate action to correct problems
  • Maintains and operates efficient and effective technical library for assigned software applications
  • Conducts data extraction requirements, to include implementing functional solutions


  • Required Security Clearance: NATO SECRET
  • As a member of the Technical Management team, you will be required to support engineering and production infrastructure including but not limited to hardware, Microsoft (MS) Windows based operating systems, networking, security, and storage
  • Deep knowledge of hardware installation (cabling, racking, labelling, upgrading,maintaining, troubleshooting … )
  • Deep knowledge of MS Windows Server and associated core enterprise services(Windows Server, workstation operating systems, active directory management, MS Exchange, MS Lync) – Installation, patching, administration, tuning, configuration,hardening/securing, troubleshooting
  • Deep knowledge of networking protocols, ports & topologies (TCP/IP configuration and troubleshooting)
  • Deep knowledge of storage (SAN, NAS, Fibre Channel, NFS, ZFS – setup, install, ..)
  • Thorough understanding of backup techniques (configuration, administration,troubleshooting)
  • Experience and thorough understanding of Disaster Recovery (HW /OS/Storage – planning, implementation, testing, documenting
  • Familiar with processes related to Change/Configuration management
  • Knowledge of Intel hardware (servers, disk and tape storage)
  • Knowledge of Windows Server 2012R2; DNS management; Group policy management
  • Knowledge of and experience with System Center Configuration Manager, SystemCenter Operation Manager, System Center Orchestrator, Microsoft Deployment toolset
  • Understanding of Remote Desktop Gateway Services; Remote App provisioning


Desirable Specific Experience:

  • Microsoft Certified Solutions Associate Server 2008/2012
  • Microsoft Certified Solutions Associate SQL Server 2012
  • Preference will be given to candidates with a demonstrated knowledge and experience of NAEW&C Force CIS Squadron organisation, procedures and IT Systems


Candidates must be eligible to work in the EU

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