Mons, Belgium, Sapienza Consulting [AAS5378]

Field(s) of expertise
Information Technology
Job type

About this job

Sapienza Consulting is recruiting a ITSM/CMDB Engineer to work at NATO NCIA in Mons, Belgium.


Candidate will perform duties such as the following:

  • Installation, implementation and support of BMC ITSM Suite and Smart-IT
  • Provide third level support on BMC Atrium CMDB


  • Required Security Clearance: NATO Secret
  • University Degree in Computer Science, preferably a Master Degree, or closely related engineering field, and at least 8 years related experience
  • At least 5 years of working experience in BMC ITSM Suite Administration
  • Experience in BMC AR System, BMC ITSM v9-20x, DWP Catalog, Smart Reporting
  • Experience in BMC Atrium CMDB, BMC Atrium Orchestrator, BMC Atrium Core Technologies
  • Experience in BMC TrueSight, AI, TSO
  • At least 2 years of working experience in reporting infrastructure and dashboards management;
  • Knowledge of IT Service Management through completion of formal certification in ITIL4 at Foundation level or higher
  • DB experience with MSSQL, including performance tuning
  • Experience in architecture design
  • Experience in BMC Dashboard / Analytics and BMC Optimisation
  • Knowledge of OS: Windows Server 2xxx, Linux, Cloud Services
  • Fluency in English (listening, speaking, reading and writing); the work, both oral and written, is conducted in English


Candidates must be eligible to work in the EU

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