About this job

Sapienza Consulting is recruiting Engineer (Core Services) to join NATO-NCIA, at Norfolk, Virginia, United States

Responsibilities

• Act as primary System Administrator for NU, NR and NS AIS systems in CSU AoR
• Direct and oversee installation and maintenance of server operating systems and applications related to delivery of Core Enterprise Services
• Monitor assigned systems and services to ensure availability in accordance with Service Level Agreements (SLAs)
• Analyse and troubleshoot performance metrics and suggest service improvement plans (SIPs)
• Support creation of SIPs with goal of increasing service quality and efficiency
• Provide engineering support for design and implementation of computer security best practices
• Perform detailed engineering analysis and configure NU/NR/NS architectures IAW NCSC guidance
• Support HQ SACT transformation mission with subject matter expertise on computer security, domain architecture, virtualisation and other relevant topics
• Lead ITIL Problem Management process, and contribute to Incident Management, Change Management and Continuous Service Improvement
• Develop and maintain Disaster Response Plans (DRPs) for assigned systems
• Test and execute these plans in accordance with overarching CSU DRP

Profile

• Required Security Clearance: NATO Secret
• Bachelor’s degree at a nationally recognised/certified University in related discipline and 2 years post-related experience. Or exceptionally, lack of university degree may be compensated by at least 6 years progressive expertise in duties related to function of this post
• Experience supporting core enterprise services such as:
• System Administration on a large computer network
• Windows & Linux Operating Systems
• Active Directory & Group Policy Management
• Virtualisation of servers and desktops
• Use of scripting to automate tasks
• Large scale system management tools, such as SCCM (System Centre Configuration Manager)
• Experience leading technical teams and managing projects
• Knowledge of advanced troubleshooting techniques
• Knowledge and experience with ITIL Problem Management

Candidates must be eligible to work in the US

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