About this job

We are recruiting a NSF Service Admin Support for Sapienza to work on our Customers Site (NATO NCIA) in Brussels.

Responsibilities

• Planning and execution
• Assist with day-to-day administration and operations of NSF team
• Organize, schedule and coordinate relevant meetings with stakeholders and customers
• Remain aware of NSF priorities in order to independently organize and prepare meetings
• Information management
• Oversee service desk system and maintain effective follow-up and/or reminder system for pending actions
• Channel information to relevant service as necessary and coordinate timely responses and actions
• Take minutes at meetings as necessary
• Knowledge management
• Collect, categorize and track relevant information required for various tasks and projects by updating electronic filing systems
• Interpret data by building dashboards for stakeholders or management
• Stakeholder management
• Serve as first point of contact for requests of varying nature directed to NSF team to ensure timely responses
• Maintain internal and external contacts
• Expertise development
• Proactively develop skills in areas such as data analysis and dashboarding
• Improve knowledge on NSF team activities
• Financial management
• Assist on procurements to be done by NSF team to ensure service continuity
• Support on administrative matters by assisting in timely and effective delivery of financial tasks such as submission of varied Purchase Requests and Orders
• Overview to internal NSF budget by maintaining in and outgoing financial flows
• Produce project data reports and dashboards for management

Profile

• Required Security Clearance: NATO Secret
• Practical experience
• Work experience as part of multinational teams dealing with variety of stakeholders
• Good knowledge of software packages, in particular Microsoft Office suite and Microsoft Power BI
• Proven organization and coordination skills
• Experience working with online communication tools (MS Teams)
• Experience or interest in using PowerBI to analyse data and build dashboards
• Demonstrate flexibility and capacity to respond to changing requirements
• Experience of budgetary and financial support duties
• Bachelor preferable Master degree in business administration or related

Candidates must be eligible to work in the EU

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