Client Application Lifecycle Management (NATO NCIA)


Mons, Belgium, Sapienza Consulting [AAS-C001392 ]

Field(s) of expertise
Customer Support
Job type

About this job

We are recruiting a Client Application Lifecycle Management for Sapienza to work on our Customers Site (NATO NCIA).


  • Evaluating new version of productivity tools for NATO networks and providing recommendations for applications roadmap;
  • Managing Applications Portfolio, ensuring details are up-to-date, change management process is followed;
  • Customizing productivity tool according to provided functional requirements;
  • Designing and executing functional and compatibility tests;
  • Preparing application for the centralize, automated deployment in NATO networks;
  • Monitoring deployment process;
  • Supporting operation phase by providing L3 support;
  • Implementing required modifications as part of Continuous Service Improvement plan;
  • Decommissioning and/or upgrading client applications.


  • Required Security Clearance: NATO Secret
  • Higher vocational training in relevant discipline with 3 years post-related experience. Or secondary educational qualification with 5 years post-related experience;
  • 3+ years of recent experience in supporting different phases of Application Lifecycle Management;
  • Proven experience in performing functional and compatibility tests of client applications on security hardened environments;
  • Proven experience in customization, packaging and deployment of client applications;
  • Proficiency in supporting of Microsoft Office Suite applications;
  • Practical experience of centralized configuration with Group Policies Objects (GPO);
  • Ability to handle and prioritize multiple assignments;
  • Ability to interact with internal and external personnel;
  • Working knowledge of ITIL processes and procedures.
  • Working knowledge of packaging suites;
  • Working knowledge of Windows Installer technology;
  • Working knowledge of Microsoft Office Customization Tool;
  • Awareness of industry’s latest technology trends and applications;
  • Microsoft Office Specialist Certification; ITIL v3/4 Foundation certificate


Candidates must be eligible to work in the EU


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