MSSG IT Ops Specialist (NATO NCIA)

The Hague, The Netherlands, Sapienza Consulting [AAS-C000083]

Field(s) of expertise
Information Technology Software Engineering
Job type

About this job

Sapienza Consulting, a tpgroup company, is recruiting a MSSG IT Ops Specialist for Sapienza to work on our Customers Site (NATO NCIA)


  • Troubleshooting
  • Involved in development leading to automated IT service operation
  • Take appropriate and effective action where possible to troubleshoot hardware and/or software related problems occurring in fielded FAS baselines, and where necessary request assistance of counterparts in other NCIA branches or in sister support agencies for solving system related problems
  • Organize/Administer user help requests. Requests must be logged, solved and forwarded to 2nd level support. Elapsed time in order to handle requests must be monitored and priorities must be recommended to system manager as necessary
  • Provide Technical Assistance. Replying to incoming requests for technical assistance from both NATO and National users on site. Requests can cover software, data communications system and network configuration: licensing issues, and documentation System Administration) Operation and Maintenance for FAS domain.
  • This includes but not limited to:
  • – configuring and maintaining network of new and legacy servers
  • – installing FAS baselines and related components
  • – managing system backups
  • Install and Configure operating system and application software on operational FAS computers


  • Required Security Clearance: NATO Secret
  • 1+ years hands-on experience with administration of FAS Systems, JChat, JOCWatch, and INTEL-FS mainly
  • 1+ year hands-on experience with support of FAS Systems deployed in NATO Secret Network and Mission Secret
  • Hands on experience with server side scripting
  • Hands on experience with administration of WEB Services
  • Hands on experience with administration and maintenance of Virtualisation technologies
  • Experience in testing of software applications
  • Database administration of any of / all of following:
    • Microsoft SQL Server
    • Oracle Database
  • Hands on experience with configuration and system administration of UNIX and Windows operating systems
  • Data communications experience including TCP/IP
  • Fluency in English: 3232 (Listening, speaking, reading and writing). Work both oral and written in post and in Headquarters as a whole is conducted in English.


  • Knowledge and experience with configuration and administration of Sun Solaris operating system.
  • Knowledge and experience with configuration and administration of HP-UX operating system

Candidates must be eligible to work in the EU


For information on how we process the personal data in your application, please see the Sapienza Privacy Statement here.

For information on how the personal data in your application is processed, please see the Sapienza Consulting Privacy Policy.