About this job

Sapienza Consulting is recruiting a HR Application Support in Mons at NATO-NCIA.

It is a Fixed Term Contract until the end of December 2019.

Responsibilities

Under the overall direction of the Service Owner(s), the incumbent will perform duties such as the following:

• Supporting in-service operations of the systems;
• Support and operation of the assigned system(s);
• Systems operationally used by ACO and NCIA (for example APMS, AMIS, NSTEP);
• Local systems currently used by SHAPE Base Support Group (ISIPS, SHAPE Housing, MTM);
• Maintenance of the operational & support environments;
• Monitoring of performance of the assigned service applications;
• Support CIS Support Units (CSU) and other support staff for daily operations of the systems;
• Support technical reviews, walkthroughs and audits;
• Contribution to service application enhancement & transition for the assigned service applications;
• Provision of professional and technical contributions in the conception, development and co-ordination related to all aspects of software development within the SL projects or services;
• Provision of input to the preparation of functional and technical specifications for software and hardware with special focus on the SSBA SL domain;
• Support to change management, configuration management, release and testing;
• Provision of subject matter expertise and advice as required;
• Performing other duties as may be required.

Profile

• At least 5 years of relevant experience in the field of computer science or electronic engineering;
• Experience in offering support to applications;
• Experience in offering support for Allocate Software Defence Suite;
• Experience and good knowledge of the following COTS technology:
  • GENPACT Sequence Kinetics or Sequence Cora;
  • CITI Manage ID;
  • Experience with programming languages and platforms like .NET, C#, JAVA, JavaScript;
  • Experience with Microsoft SQL Server administration, optimization and querying;
  • Experience in human resource (HR) IT applications related to personnel, posts, organisations, identity management and badges;
• Experience (at least two years) in various areas of Software Engineering including some of the following:
  • Requirements elicitation and management (including non-functional requirements for Operations & Maintenance);
  • SW change management and testing;
  • Application release and deployment management;
  • Configuration management practices and tools;
  • Application Lifecycle Management concept and tools.
• Knowledge and experience in state-of-the-art technologies, relevant to software engineering at least 4 of them: HTML5, REST Services, Web Services, XML, SQL, Visual Basic for Applications;
• Application server technologies and Relational data base management systems
• Ability to work in cross functional teams like Application management/development team;
• Ability to communicate effectively orally and in writing with good briefing skills;
• Knowledge of NATO HR processes;
• Knowledge of post related applications like ISIPS, APMS, AMIS, NSTEP;
• Knowledge of Microsoft SharePoint applications and their administration;
• Cloud computing, SaaS, knowledge of Microsoft Azure;
• Experience with data modelling of complex systems;
• Prior experience of working in an international environment comprising both military and civilian elements;
• Design and implementation of Human Machine Interfaces;
• Design patterns;
• Must hold NATO Secret Security Clearance;
• Fluent in English; knowledge of another NATO member-state language is an asset.