Principal Technician (Functional Application Services) (NATO-NCIA)

Ramstein, Germany, Sapienza Consulting [AAS-C001859]

Field(s) of expertise
Information Technology Project and Service Management
Job type

About this job

Sapienza Consulting is recruiting a Principal Technician to join NATO – NCIA at Ramstein, Rhineland-Palatinate, Germany


Under the direction of Branch head and identified Line Manager, the incumbent will perform duties such as the following:

  • Responsible for the System Administration (SA) of Database Servers (DS) and Functional Services (FAS) supporting the Air Command
  • Provides technical expertise and continuity for AirC2IS, JCHAT and other FAS across the HQ AC Ramstein
  • Responsible for problem analysis and solution testing beyond the technical abilities of subordinated technicians
  • Leads subordinates in the development of troubleshooting SOPs and SOIs for all DS and FAS
  • Maintains contact with supported HQs FAS Managers ensuring supported FAS are providing the desired service in a timely, reliable and responsive manner
  • Prepares and proposes plans for the upgrade and maintenance of FAS related software
  • Maintains liaison with other CSU internal units, Service Lines and other technical organizations
  • Documents the design and configuration of assigned applications and required operating procedures
  • Provide support to AIRCOM missions and exercises which may operate 24/7 or on-call
  • Assists with, and implements, assigned project work packages
  • May be required to perform duties elsewhere within the organization as directed
  • React and respond to all CSU Recall requests in a prompt and timely manner, acting immediately on any instruction received from the recall co-ordinator
  • Deputize for higher grade staff, if required
  • Performs other duties as may be required


  • Required Security Clearance: NATO Secret
  • Higher vocational training in a relevant discipline with 3 years post-related experience
  • Or a secondary educational qualification with 5 years post-related experience
  • Experience within the area of Systems Administration of complex computer systems
  • Intermediate knowledge of various operating systems (Microsoft Windows Server, Linux, Solaris)
  • Advanced knowledge of various database platforms (Microsoft SQL Server, Oracle database)
  • Intermediate knowledge of Power Shell scripting
  • Intermediate knowledge of Microsoft SharePoint
  • Basic knowledge of DNS/DHCP
  • Basic knowledge of AirC2 systems
  • Basic knowledge of ITIL
  • Desirable experience and education:
  • Basic Knowledge of DB design
  • Basic Knowledge of VDI environments
  • Basic Knowledge of basic networking
  • Prior experience of working in an international environment comprising both military and civilian elements
  • Knowledge of NATO responsibilities and organization, including ACO and ACT, with a focus on NATO Air operations
  • Candidates must be eligible to work in the EUFor information on how we process the personal data in your application, please see the Sapienza Privacy Statement.

For information on how the personal data in your application is processed, please see the Sapienza Consulting Privacy Policy.