About this job

Sapienza Consulting, a tpgroup company, is recruiting a Conference Service Assistant to join NATO – NCIA in The Hague, South Holland, Netherlands.

Responsibilities

• Assist and support the Section Head in maintaining the Conference Services portal
• Prepare and distribute information packages for customers
• Assist the Section Head with the development of registration sites for on-site conferences and events
• Assist the Section Head for the following services: accommodation, transportation for participants, facilities, signage, and additional conference requirements
• Assist in developing catering/hospitality functions for the event and liaise with the catering staff
• Liaise, in coordination with the Section Head, between customers and Creative Media Centre for all graphic, media and print requirements
• Ensure that an adequate supply of support material is on hand for each meeting and/or conference
• Provide support during on-site conferences and events, e.g. hosting, on-site registration process, information desk services
• Perform any other duties as may be required

Profile

• Required Security Clearance: NATO Secret
• A general secondary education
• At least three years relevant experience in a progressively responsible administrative position
• Sound experience with Microsoft Office applications
• Excellent organizational and administrative skills
• Ability to express oneself clearly both orally and in writing
• Desirable Experience and Education
• Prior experience of working in an international environment comprising both military and civilian elements
• Knowledge of NATO responsibilities and organization, including ACO and ACT
• Competencies or Personal Attributes
• The incumbent should possess the personal qualities of tact, judgment and adaptability
• Must be organized, reliable and have a good aptitude for teamwork; flexible, service-minded attitude and ability to take initiative and work with minimum guidance; self-motivated with well-developed interpersonal and problem-solving skills
• Be capable of taking initiative and sufficiently flexible to respond reliably and competently to changing requirements
• Customer Focus – Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect
• Professional Contacts: Promote and maintain professional relations with co-workers within the Agency, with staff in other NATO organizations and with contacts from external bodies
• Candidates must be eligible to work in the EU
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