Conference Service Assistant (NATO-NCIA)

The Hague, The Netherlands, Sapienza Consulting [AAS- C002004 ]

Field(s) of expertise
Business Administration and Finance
Job type

About this job

Sapienza Consulting, a tpgroup company, is recruiting a Conference Service Assistant to join NATO – NCIA in The Hague, South Holland, Netherlands.


  • Assist and support the Section Head in maintaining the Conference Services portal
  • Prepare and distribute information packages for customers
  • Assist the Section Head with the development of registration sites for on-site conferences and events
  • Assist the Section Head for the following services: accommodation, transportation for participants, facilities, signage, and additional conference requirements
  • Assist in developing catering/hospitality functions for the event and liaise with the catering staff
  • Liaise, in coordination with the Section Head, between customers and Creative Media Centre for all graphic, media and print requirements
  • Ensure that an adequate supply of support material is on hand for each meeting and/or conference
  • Provide support during on-site conferences and events, e.g. hosting, on-site registration process, information desk services
  • Perform any other duties as may be required


  • Required Security Clearance: NATO Secret
  • A general secondary education
  • At least three years relevant experience in a progressively responsible administrative position
  • Sound experience with Microsoft Office applications
  • Excellent organizational and administrative skills
  • Ability to express oneself clearly both orally and in writing
  • Desirable Experience and Education
  • Prior experience of working in an international environment comprising both military and civilian elements
  • Knowledge of NATO responsibilities and organization, including ACO and ACT
  • Competencies or Personal Attributes
  • The incumbent should possess the personal qualities of tact, judgment and adaptability
  • Must be organized, reliable and have a good aptitude for teamwork; flexible, service-minded attitude and ability to take initiative and work with minimum guidance; self-motivated with well-developed interpersonal and problem-solving skills
  • Be capable of taking initiative and sufficiently flexible to respond reliably and competently to changing requirements
  • Customer Focus – Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect
  • Professional Contacts: Promote and maintain professional relations with co-workers within the Agency, with staff in other NATO organizations and with contacts from external bodies
  • Candidates must be eligible to work in the EU
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