About this job

Sapienza Consulting, a tpgroup company, is recruiting a V2 Network Engineer to join NATO – NCIA in Mons, Wallonia, Belgium.

Responsibilities

• Provide 2nd and 3rd level incident support for static and deployable VTC infrastructure through ITSM ticketing system
• Work on Change management and work order requests
• Be prepared to do on-call support during out of business hours on a rotation basis
• Be prepared to work outside of business hours if required
• Ensure that on VTC elements, routine maintenance is performed
• Coordinates and performs VTC infrastructures configuration, numbering plans and maintenance activities for all NATO exercises and missions
• Investigate and propose long-term solutions to encountered equipment and configuration problems
• Travel may be required
• Any other duties required

Profile

• The candidate must have a NATO SECRET security clearance

Essential Skills:

• Very good working experience of/with protocols: H.323, SIP, SIPoTLS, HTTP, HTTPs, SSH, Telnet, DNS, SMTP, API, NTP, SNMP
• Very good knowledge with video and/or voice applications, such as call control, provisioning, topologies, session border controller,multipoint conferencing, recording and streaming
• Good knowledge about Microsoft AD, Exchange
• Good knowledge about PKI
• Good knowledge of virtualized infrastructure environments including vSphere, vCenter and vMotion software
• Good knowledge about Routed Network Environments and Switching Network Environments
• Experience in documentation of solutions, maintaining user / administration guides and step-by-step instructions
• Very good English (oral and written)
• Practical experience in the use of modern concepts and accepted industry standards for configuration management, quality assurance and testing

Desirable Skills:

• Very good knowledge on Poly and Cisco video infrastructure
• Familiar with a multi-national work environment
• Industry Certification from Cisco: CCNP – Collaboration
• Industry Certification from VMware: Hyperconverged Infrastructure
• Industry Certification from Cisco: CCNA
• Good knowledge on common monitoring solutions, e.g. nGeniusOne, CA Spectrum

Expected practical expertise:

• worked in a network operation center or service desk function with customers and user contact
• worked in network environment areas with Video and Voice infrastructure

Qualifications

• Certified Video Engineer, e.g. Poly Certified Video Engineer or CISCO Certified Network Associate Video (CCNA Video) or equivalent industry certification