About this job

Sapienza Consulting is recruiting a Conference Services Assistant to join NATO – NCIA, at The Hague, South Holland, Netherlands.

Responsibilities

Under the direction and supervision of the Section Head On-Site Conferences and Events, the incumbent will perform duties such as the following:

• Assist and support the Section Head in maintaining the Conference Services portal
• Prepare and distribute information packages for customers
• Assist the Section Head with the development of registration sites for on-site conferences and events
• Assist the Section Head for the following services: accommodation, transportation for participants, facilities, signage, additional conference requirements
• Assist in developing catering/hospitality functions for the event and liaise with the catering staff
• Attends the monthly restaurant committee meeting on the Section Head’s behalf
• Liaise, in coordination with the Section Head, between customers and Creative Media Centre for all graphic, media and print requirements
• Ensure that an adequate supply of support material is on hand for each meeting and/or conference
• Maintain the NCI Agency conference room booking system
• Coordinate with contract cleaning staff to ensure conference rooms are ready for use
• Provide support during on-site conferences and events, e.g. hosting, on-site registration process, information desk services
• Support the Section Head with specific conference action plans from inception through completion
• Perform any other duties as may be required

Profile

• The candidate must have a currently active NATO SECRET security clearance

Experience and Education:

• Higher vocational training in a relevant discipline with 1 years postrelated experience. Or a secondary educational qualification with 3 years post-related experience
• At least three years relevant experience in a progressively responsible administrative position
• Prior conference coordination or event planning experience
• Sound experience with Microsoft Office applications
• Excellent organizational and administrative skills
• Ability to express oneself clearly both orally and in writing
• Prior experience of working in an international environment comprising both military and civilian elements
• Knowledge of NATO responsibilities and organization, including ACO and ACT

Competencies or Personal Attributes:

• Delivering Results and Meeting Customer Expectations – Focuses on customer needs and satisfaction; sets high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic, methodical and orderly way consistently achieves project goals
• Adapting and Responding to Change – Adapts to changing circumstances; tolerates ambiguity; accepts new ideas and change initiatives; adapts interpersonal style to suit different people or situations; shows an interest in new experiences

Professional Contacts:

• Promote and maintain professional relations with co-workers within the Agency, with staff in other NATO organizations and with contacts from external bodies