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Head – Training Coordination and Control Group (NATO-NCIA)

Oeiras, Portugal, Sapienza Consulting [AAS4829]

Field(s) of expertise
Business Administration and Finance
Job type
ContractTemporary
Education
Diploma
Deadline
Closed

About this job

Sapienza Consulting is recruiting a Head – Training Coordination and Control Group to join NATO – NCIA, at Oeiras, Portugal.

Responsibilities

  • Ensuring that NCI Academy course plan and student information are kept up to date
  • Implement supporting policies to prepare and maintain, course and student statistics• Acts as coordination and control point for TCCG balancing tasks among staff members and providing direct support as required
  • Provides first line customer support to training coordinators and students from over 100 external agencies to develop timely solutions to emerging problems and issues
  • Adhere to existing NATO security procedures for physical and logical protection of NATO materials
  • Under guidance of acting head TCCG will be responsible for developing reports, dashboards, and other products to advise management on status of NCI Academy Courses
  • Contractor will coordinate with NCI Academy Enablers, Instructors, and supporting staff to ensure that all preconditions for conduct of successful course are in place
  • Other supporting administrative tasks as required

Profile

  • Contractor assigned to this post will hold secondary education supplemented by experience working within Business Administration and/or Training Management expertly using databases and MS Office Products to manage and report on training related activities
  • Experience working in education / training environment in support or management position (2+ years experience)
  • Experience in operating and querying databases (2 years experience minimum)
  • Advanced Microsoft Excel Skills including using Power Query to create and manage dashboards and reports (2 years experience minimum)
  • Experience managing and coordinating teams (3 years experience minimum)
  • Excellent English language skills – written and oral
  • Proven customer service experience communicating with customers, internal staff, external entities and stakeholders (3 years experience minimum)
  • Proven ability to manage multiple and competing demands and rapidly changing environment
  • Knowledge of NCIA training organization
  • Must hold Security Clearance NATO Secret
  • Fluent business English; knowledge of another NATO member-state language is an asset
  • Desirable Qualifications:
  • Experience developing applications using SQL and PHP
  • Experience using STUDABA
  • Experience working with NATO and/or other international environment
  • Team Building / Management Training
  • Candidates must be eligible to work in the EU

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