Sapienza Consulting is recruiting a Service Desk Engineer to work at NCIA in Mons.
As Service Desk Engineer, the incumbent will serve as the first point of contact as NCSC technical assistance, performing troubleshooting through diagnostic techniques, escalating issues, updating tickets, maintaining documentation, and assisting Operations and Maintenance (O&M) Service Staff The Service Desk engineer reports to the Head, Platform and Infrastructure Management Section and will work with engineers within Infrastructure Branch. Main responsibilities, but are not limited to the following:
Desirable
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