Resource and Business Management Officer (NATO NCIA)

Mons, Belgium, Sapienza Consulting

[AAS4941 ]
Field(s) of expertise
Business Administration & Finance
Job type

About this job

Sapienza Consulting is recruiting a Resource and Business Management Officer to work at NATO NCIA in Mons, Belgium.


Under direction of Head Service Execution Planning and Management, Operations Centre you will perform following duties:

Project Support:

  • Lead for projects related to present and future development and transition of Ops Centre
  • Monitor the project start up process to ensure essential data is included and project plans are realistic and achievable. Review project plans and cost estimates prior to dissemination
  • Maintain Project Plans as required by PMs, including Approving Time Accounting information
  • Updating progress information for Earned Value Management
  • Verify that defined PM processes and procedures are being followed
  • Support the exception process within the Ops Centre
  • Support the creation of Project documents, such as Project Initiation Documents, Highlight reports, Exception Reports etc

Information Support:

  • Support Project Managers in taking/producing draft and final meeting minutes shortly during/after meetings
  • Store and manage supporting project documents in the project workspace and post them on the Project Portal as tasked
  • Ensure follow-up for timely comments

HPMO support:

  • Collect information regarding the progress of projects and carry out statistical analysis relating to project execution, including analysis of trends and future performance forecasts
  • Provide feedback to the HPMO relating to resource usage
  • Provide managers (Group Heads, HPMO and SL Chief) with relevant information needed by them for effective management of their personnel
  • Ensure SL personnel complete their time management activities promptly according to Agency directives

Other Support:

  • Planning and management of allocated Operating budget
  • Coordinate and supervise the administration of the Agency Information Knowledge Management tools on NS and NR (i.e. Tasker Tracker/Document Handling System/SharePoint Portal, etc.)
  • Support staff training program preparation and execution follow-up across Service Line
  • Working on own initiative with limited supervision
  • Perform other duties as may be required
  • Deputize for higher grade staff


  • Required Security Clearance: NATO Secret
  • Selected staff should own Master’s degree at a nationally recognized/certified University in a relevant discipline and 2 years post-related experience or, a Bachelor’s degree at a nationally recognized/certified University in a relevant discipline and 3 years post related experience or, exceptionally, the lack of a university/college degree may be compensated by the demonstration of a candidate’s particular abilities or experience that is/are of interest to NCI Agency. That is, at least 6 years extensive and progressive expertise in the duties related to the function of the post
  • Resource management (including planning for and allocation of resources in organizations)
  • Proven ability to effectively communicate orally and in writing, with excellent briefing skills
  • Knowledge and experience in Project Management
  • Knowledge and experience in Service Management processes
  • Knowledge and experience in Customer Relationship Management and Service Level Management


Desirable Experience and Education:

  • ITILv3 Service Offering and Agreements
  • ITILv3 Service Strategy
  • ITILv3 Service Design
  • ITILv3 Service Transition
  • ITILv3 Continual Service Improvement
  • PRINCE2 Foundation & Practitioner
  • Project Management Professional
  • Prior experience of working in an international environment comprising both military and civilian elements
  • Knowledge of NATO responsibilities and organization, including Allied Command Operations and Allied Command Transformation


Candidates must be eligible to work in the EU

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