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ICT Infrastructure Operations Consultant (EUROPOL)

The Hague, The Netherlands, Sapienza Consulting [AIBQ-500877/M17]

Field(s) of expertise
Software Engineering Information Technology
Job type
Contract
Education
Bachelor
Deadline
Closed

About this job

Sapienza Consulting is recruiting a Infrastructure Operations Consultant to perform the following tasks/services in relation to the project.

Responsibilities

  • Administration, support and maintenance of the ICT data centre, including all servers, data storage solutions, as well as server-side middleware applications;
  • Support, develop, administer, and maintain the servers and data centre infrastructure of Europol, which includes servers, data centre, and storage facilities (SAN);
  • Provide second and third line support for the incidents assigned to the team, as well as on-call technical support as part of the team stand-by duty;
  • Provide third line support for the Europol users and customers for the resolution of incidents and problems related to the servers’ infrastructure, responsible for root cause analysis and resolving escalated issues;
  • Plan, agree and execute maintenance operations of the ICT infrastructure, supplying where required installation, support and maintenance documentation;
  • Design, implement and maintain operational procedures for the management of the ICT infrastructure components and technologies;
  • Support the design and implementation of new server-side technologies and solutions, further supporting engineering and architecture teams;
  • Support the design, deployment and configuration of new server-side solutions and further support engineering and implementation activities;
  • Develop procedures for recurring system administration and support for other operations teams, providing awareness sessions where required;
  • Investigate technical possibilities and new solutions in answer to requests from management and customers;
  • Any other duties in the area of competence as assigned by the Management.

Profile

  • At least 7 years of relevant professional work experience in system administration on enterprise Microsoft-oriented infrastructure.
  • At least 5 years of relevant professional work experience in VMware technology, architecture, configuration and/or deployment experience with VMware ESX and vCenter, experience on ESX servers from command line.
  • At least 5 years of relevant professional work Experience in maintenance of Microsoft Server operation system and core Microsoft server-side services such as Active Directory.
  • At least 3 years of relevant professional work Experience in maintenance of storage area networks and configuration, experience on EMC storage technologies.
  • At least 3 years of relevant professional work experience in general scripting
  • Knowledge of end-to-end data center architecture, including hardware for servers, blade server technologies, storage and network.
  • Knowledge of VMware virtualization technology.
  • Knowledge of Storage Area Network, backup infrastructures, related technologies and corresponding procedures.
  • Knowledge of deployment and maintenance of Microsoft Windows server-side OS and middleware applications.
  • Knowledge of the configuration, administration and support of Microsoft Active Directory.
  • Knowledge of monitoring systems, software distribution tools, secure remote system administration tools and utilities, general broad knowledge of all main IT infrastructure components in a complex environment (including network fundamentals.
  • Desirable knowledge of Micro Services, Docker and DEVOPS.
  • Desirable – Relevant Microsoft, Data Storage and VMware Certifications.
  • Excellent knowledge of English, additional knowledge of another ESA member state language is desirable
  • Candidates must be eligible to work in the EU

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