About this job

Sapienza Consulting is recruiting a part-time (0.5 FTE) IT Maintenance and Evolution Engineer to support the Internal Services (HIF) Directorate at the European Space Agency (ESA).

Responsibilities

• Maintaining, supporting and evolving (where required) the assigned applications and databases.
  • Definition design, implementation, testing, deployment and operations of new applications (mainly web) and databases – mainly administrative oriented to support all directorate requirements.
  • Identification of requirement for interfacing with ESA Corporate applications and design and implementation of related interfaces with directorate-specific local applications, in coordination with related design authorities in ESA.
  • Support to user community in their day-to-day usage of the applications/databases, in particular regarding data collection, productions of ad-hoc reports, etc.
  • Perform business process analysis for potential local applications and systems.
  • Produce requirements and project documentation in close liaison with the customers and in line with the project management procedures.
  • Provision of consultancy in information systems related aspects such as applications, technology, development methodologies, etc.

   

• The Consultant shall provide support to the user community to:
  • Provide assistance in the technical and functional use of the applications under the Consultant’s responsibility;
  • Address requests related to applications and products out of his/her scope to the relevant support groups keeping the user informed;

   

• The Consultant shall provide expert advice regarding current system functionality and respond to:
  • Requests for manipulation of the database (e.g. generation of specific script for data upload, application configuration, etc.);
  • Requests for data extraction, ad-hoc reports, etc. Troubleshooting applications errors not requiring intervention of the development team.

Profile

• Master’s Degree in Engineering
• At least 4 years of relevant work experience with the below technical skills;
• Technical Skills:
  • Strong skills on Oracle databases (SQL, PL/SQL, etc.) and related database applications (design and development) are essential. Experience in Oracle Application Express (APEX) is preferred.
  • A good experience in developing Web applications using standard application frameworks and related Web technologies.
  • Capable of Java (web) development
  • Capable in Software development (Pascal, C, C++, Java, Spring, Hibernate, PL/SQL, Perl, PHP, VB)
  • Proficient in Software Debugging
• Non-Technical Skills
  • A very good working knowledge of spoken and written English language is essential. Excellent communication skills (written, interpersonal, negotiation, etc.) are crucial.
  • Must be able to train and explain issues to users over the telephone and email, and to maintain clear communication with the ESA’s technical responsible on all tasks and projects.
  • Ability to work independently and manage multiple tasks simultaneously.
  • High sense of rigour, proactive attitude to solve problems
  • Service orientation
• Fluent in English; knowledge of another ESA member-state language is an asset
• Candidates must be eligible to work in the EU.