About this job

Sapienza Consulting, a tpgroup company, is recruiting a Project Support Officer for Sapienza to work on our Customers Site (ESA HQ).

This role is a Fixed Term Contract till December 2022.

Responsibilities

• Project management support each of its phases
• Providing technical expertise relative to the 3 pillars of the project (physical workplace, Digital and smart services and new ways of working)
• Definition/collection of IT technical and service requirements for HQ project
• Planning and participating to progress meetings (with other sub WP700 leads)
• Coordination IT activities (sub WP700 leads, IT supplier, promotor)
• Coordinating POC and pilot phases
• Technical Interactions with IT experts & IT service leads
• In charge of handing over to operation & service (bringing in line the solution)
• In charge of ensuring proper communication with the stakeholders of the project (mainly ESAHQ representatives from the directorates e.g. DG services, FM department, etc.)

Profile

• Master’s in engineering
• At least 4 years of relevant work experience, 2 of which in project management support
• Hard skills:
  • Knowledge of WAN, LAN, WLAN, Internet infrastructure
  • Knowledge of workplace infrastructure (DNS/DHCP, print server, file server)
  • Knowledge of security infrastructure (firewall, etc.)
  • Knowledge of GSM indoor infrastructure
  • Knowledge of MS Office 365 ecosystem functionalities
  • Knowledge of video conferencing equipment’s and software (e.g. CISCO, Polycom, WebEx, Teams/Skype)
• Soft skills:
  • Excellent critical and creative thinking and analytical skills
  • Excellent effort estimation capabilities, even based on minimum expressed requirements
  • Excellent organizational and planning skills
  • Excellent verbal communication and presentation skills
• Basic knowledge with communications technologies
• Ability to manage multiple priorities under pressure, trouble-shoot, and to meet short- and long-term deadlines
• Experience in the area of adoption management
• Knowledgeable about ESA’s environment
• Ability to engage people and clearly articulate messages and contents
• Fluent in English and French; knowledge of another ESA member-state language is an asset

Candidates must be eligible to work in the EU

Please send your CV (in English) as soon as possible, but no later than 14th September 2021 to jobs@sapienzaconsulting.com

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