Configuration & Documentation Management Officer (ESA-ESTEC)

Noordwijk, The Netherlands, Sapienza Consulting [EOP165]

Field(s) of expertise
Configuration Management
Job type

About this job

Sapienza Consulting, a tpgroup company, is recruiting a Configuration & Documentation Management (CADM) Officer for Sapienza to work on our Customers Site (ESA-ESTEC).

Sapienza has been a partner of ESA for almost 30 years, and we pride ourselves in supporting a wide range of missions including Galileo, MTG, Copernicus and ExoMars. Our team is international with activities across the U.K., the Netherlands, North Macedonia, Belgium, Luxembourg, France, Germany, Italy and Spain.


The Copernicus Programme (within the Earth Observation Directorate) is looking to add to its team an experienced Configuration and Documentation Management (CADM) Officer. He/she will work across the Copernicus Programme and also be assigned to work on specific Projects. This split will change with time and project needs. The Candidate will report hierarchically to the Head of the Copernicus Project Control and Management Support Office and functionally to the relevant project manager(s). He/she will liaise on a daily basis with the relevant Product Assurance Managers, Project Controllers and the EOP QMS responsible.

The contractor is expected to be or become quickly familiar with the Agency’s internal IT tools needed for the conduct of his/her tasks

Tasks will include:

  • Acting as a Configuration and Documentation management expert within Copernicus Programme to support the definition and maintenance of the project Configuration Management Processes and tools, and to promote standardisation.
  • Contribute to the establishment and maintenance of the project CADM plans and monitor that CM performances are met (together with the Product Assurance Managers and Project Controllers).
  • Act as secretary to Configuration Control Boards (CCBs) for the disposition of Request for Waiver (RFWs), Request for Deviation (RFDs) and configuration change requests / proposals. Prepare the meeting ad follow up disposition of amendments to the contract.
  • Registration and distribution to relevant reviewers, of Change Requests, Contract Change Notices, Requests for Deviation/Waivers.
  • Prepare the CCB meetings by soliciting the required inputs and follow up resulting actions and disposition of amendments to the contract.
  • Support the control of the evolution of the Project Baseline Requirements and the provision of traceability of the changes.
  • Support the setting up and coordination of Project Reviews to ensure the availability of the Data package and manage the RID/eRID System.
  • Support the implementation and maintenance of adequate configuration control methods and procedures, consistent with applicable standards/requirements.
  • Provide status data and maintaining a well-structured configuration record system.
  • Support the setting-up and monitoring of operations and maintenance of the Document Configuration and Change Management (DCCM) within the Eclipse software Suite for management, storage and control of ESA Unclassified – with Limited Distribution (e.g.: ITAR/EAR Docs) and Classified Information.
  • Assist in the preparation of project audits.
  • Support configuration audits and configuration inspections. Perform Data collection, extraction from different Corporate applications (e.g. PRISMA, Eclipse,) and from various internal sources and data consistency checking and coherence analysis.
  • Support the project documentalists in retrieving documents from local DMS, DMS’s from external partners and/or industry.
  • Train staff and contractors on Eclipse and other DMS tools.
  • Liaise with industrial partner’s CADM officers and documentalists for exchanging data and resolving documentation and configuration related issues.
  • Other responsibilities as defined by the Product Assurance, Project Controllers and Project Managers.


  • Master’s degree or equivalent qualification;
  • At least 4 years of previous relevant work experience in a similar role;
  • Proficient in MS Office packages
  • Knowledge of ESA Configuration and Documentation Management standards (ECSS) is an advantage
  • Knowledge of ESA administrative and documentation management tools is a definite advantage
  • Experience with ESA and Earth Observation projects in fields such as Product Assurance, System Engineering and/or Project Control is an advantage
  • Excellent planning and organisation skills and attention to detail
  • Good communication skills and the ability to work both autonomously and as part of a team within the boundaries of assigned tasks and a stringent schedule
  • Initiative, positive attitude and motivation to perform to high standards in a demanding environment
  • Ability to establish and maintain effective working relationships with external parties (e.g. Industry)
  • Fluent in English; knowledge of another ESA member-state language is an asset.

Candidates must be eligible to work in the EU

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