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Software Support Engineer (ESA-ECSAT)

Harwell, United Kingdom (UK), Sapienza Consulting [AMHV-333454]

Field(s) of expertise
Software Engineering
Job type
Permanent
Education
Master
Deadline
Closed

About this job

Sapienza Consulting is recruiting a Software Support Engineer with experience in similar roles, to support ESA-ECSAT in Harwell, the United Kingdom.

It is a permanent contract.

Responsibilities

The post holder will be responsible for the maintenance and development of software tools for managing a large number (>350) of research and development activities over their whole life cycle, including:

  • Development and maintenance of TIA-applications that gather, analyse and present programmatic data associated with research and development activities (contracts)
  • Development and maintenance of new software tools according to TIA wide needs
  • Migration of existing applications to a common application environment
  • Development and maintenance of application documentation (including user guides and software development/maintenance documentation)
  • User training, including preparation of training materials
  • Resolution of technical issues raised by application users
  • Management of software change requests and software updates in a timely manner with minimal user disruption
  • Provide inputs to management reports
  • Follow the relevant and applicable ISO procedures and security directives
  • Maintain the required level of confidentiality and security as defined in the ESA Security Directives
  • Contribute to harmonisation of tools, SW-development and procedure in TIA, actively exchange knowledge with team members

Profile

  • Master’s Degree in Engineering
  • At least 4 years of relevant work experience
  • Experience in software development for business management applications is considered an asset
  • Knowledge and at least five years of practical experience in developing web applications
  • Technical knowledge and experience of the following technologies would be a distinct advantage: Microsoft SharePoint, SOA, SQL, HTTP/HTTPS Protocol, REST, Email Protocols, LDAP, Unix CLI, HTML, CSS, JAVA 7, Javascript
  • Thorough knowledge of Microsoft Office applications, including VBA scripting
  • Good communication
  • Problem Solving and Results Orientated
  • Teamwork and Customer Focus
  • Planning & Organisation
  • Fluent in English; knowledge of another ESA member-state language is an asset
  • Candidates must be eligible to work in the EU

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