About this job

Sapienza Consulting has a long heritage within the space sector of over 25 years. During this time, we have been the leading provider of workforce solutions and have helped to scale many businesses and agencies throughout the world. We are hiring a Training Support Engineer to work on our customer’s site (EUMETSAT).

You would work on the user support and training service, as well as routing Operations performance for the newly established EUMETSAT cloud based online data access services. This would include the Data Store, Data Tailor (stand alone and as Web Service), EUMETView and the Hosted Processing platform – European Weather Cloud (EWC).

Responsibilities

• Prepare regular user training informing users on technical aspects of the data access services, addressing FAQ’s and identified use cases
• Organise and run dedicated events that will help the users to optimally work with the offered online data access services and the Hosted Processing service
• Report on the attendance of user training activities
• Suggest improvements aimed at attracting more users to trainings and making the training more effective
• Supporting community and network development through online communication platform (e.g. Slack / Rocket chat), implementing user knowledge sharing events and webinars
• Maintain the training infrastructure on the EWS
• Provide same support to similar infrastructures as required

Profile

• BSc in Computer Science, Data Science, Earth Science / Remote Sensing
• Fluent in English
• Experience with Unix/ Linux OS
• Scripting in Python and Shell
• Experience with collaboration tools such as Jira and Confluence
• Experience in design of courses for scientifically oriented audience

Nice to have:

• Experience with Remote Sensing data visualisation (Image Processing Systems or GIS)
• Working with EO data, metadata, large sizes and formats (NetCDF, GEOTIFF)