About this job

Sapienza Consulting, a Serco company, is recruiting a Secretary/Administrative Assistant for Sapienza to work on our Customers Site (ESA-ESTEC).

Sapienza has been a partner of ESA for almost 30 years, and we pride ourselves in supporting a wide range of missions including Galileo, MTG, Copernicus and ExoMars. Our team is international with activities across the U.K., the Netherlands, North Macedonia, Belgium, Luxembourg, France, Germany, Italy and Spain.

Responsibilities

• Handling phone calls and correspondence.
• Greeting incoming patients.
• Transfer documents to Cohort software (reports, blood, ecgs, covid tests).
• Support of filing, archiving and keeping up to date of the medical files.
• Preparing daily schedules and recording in medical computer software (Cohort).
• Manage agendas (change appointments, book meetings, send invitations for the annual medical visits, transfer appointments to Cohort’s calendar)
• Sending reminders for appointments with eye doctor and skin cancer screening.
• Preparing and sending statements of fitness for work.
• Registration of sick leave in SAP (sending sick leave/TW emails to staff).
• Drawing up sick leave report weekly.
• Ordering medical supplies.

Profile

• Vocational Degree or equivalent.
• Specific education in Administrative/Secretarial or demonstrated equivalent experience.
• At least 2 years of relevant work experience.
• Previous experience with administrative processes within an international environment.
• Proven experience in the use of IT tools such as SAP, MS Office applications (Excel, Word, PowerPoint, Outlook) and other databases (Cohort software).
• Ability to draft clear written correspondence in English.
• Very good communication skills, as well as qualities of order, method, an initiative to work independently, and reliability in the execution of tasks, are required.
• Highly proficient with modern electronics office automation tools in particular Microsoft Office suite ( e.g. Excel, Word, Power Point , etc.).
• Excellent interpersonal skills are needed.
• Comfortable with working in a diverse and multinational team environment.
• Fluent in English; knowledge of another ESA member-state language is an asset.
• Candidates must be eligible to work in the EU.