Secretary/Administrative Assistant (ESA-ESTEC)

Noordwijk, The Netherlands, Sapienza Consulting [HTM223]

Field(s) of expertise
Business Administration and Finance
Job type

About this job

Sapienza Consulting, a Serco company, is recruiting a Secretary/Administrative Assistant for Sapienza to work on our Customers Site (ESA-ESTEC).

Sapienza has been a partner of ESA for almost 30 years, and we pride ourselves in supporting a wide range of missions including Galileo, MTG, Copernicus and ExoMars. Our team is international with activities across the U.K., the Netherlands, North Macedonia, Belgium, Luxembourg, France, Germany, Italy and Spain.


  • Handling phone calls and correspondence.
  • Greeting incoming patients.
  • Transfer documents to Cohort software (reports, blood, ecgs, covid tests).
  • Support of filing, archiving and keeping up to date of the medical files.
  • Preparing daily schedules and recording in medical computer software (Cohort).
  • Manage agendas (change appointments, book meetings, send invitations for the annual medical visits, transfer appointments to Cohort’s calendar)
  • Sending reminders for appointments with eye doctor and skin cancer screening.
  • Preparing and sending statements of fitness for work.
  • Registration of sick leave in SAP (sending sick leave/TW emails to staff).
  • Drawing up sick leave report weekly.
  • Ordering medical supplies.


  • Vocational Degree or equivalent.
  • Specific education in Administrative/Secretarial or demonstrated equivalent experience.
  • At least 2 years of relevant work experience.
  • Previous experience with administrative processes within an international environment.
  • Proven experience in the use of IT tools such as SAP, MS Office applications (Excel, Word, PowerPoint, Outlook) and other databases (Cohort software).
  • Ability to draft clear written correspondence in English.
  • Very good communication skills, as well as qualities of order, method, an initiative to work independently, and reliability in the execution of tasks, are required.
  • Highly proficient with modern electronics office automation tools in particular Microsoft Office suite ( e.g. Excel, Word, Power Point , etc.).
  • Excellent interpersonal skills are needed.
  • Comfortable with working in a diverse and multinational team environment.
  • Fluent in English; knowledge of another ESA member-state language is an asset.
  • Candidates must be eligible to work in the EU.

For information on how the personal data in your application is processed, please see the Sapienza Consulting Privacy Policy.