About this job

The European GNSS Agency (GSA) is responsible for the operations and service provision for the European Global Navigation Satellite Systems (GNSS) EGNOS and Galileo. By developing a new generation of GNSS, Europe is laying the foundation for new high-technology industry development, leading to job creation and economic growth. These European flagship space programmes, which embody what can be achieved when Europe works together, are already bringing real benefits to people and business in Europe and around the world.

The Galileo Security Monitoring Centre (GSMC) is an integral part of the Galileo infrastructure responsible for monitoring and responding to security threats and alerts, and the overall operational status of systems components. For Public Regulated Services (PRS), the Centre is the interface with governmental entities for cryptographic keys requests. The GSMC also oversees the content of security messages broadcast by Galileo satellites and supports the European External Action Service in case of threat to the security of the European Union or of a Member State.

The GSMC is currently composed of four teams (operational, engineering, facility management and security) working together under the leadership of the Head of GSMC in the following locations:
•GSMC Master site – Saint-Germain-en-Laye, France;
•GSMC Backup site – San Martin de la Vega, Community of Madrid, Spain.

Responsibilities

The GSMC Operator will be a member of the team ensuring the 24/7 shifts responsible for:
•The Galileo system and security status monitoring by taking action against security threats and alerts;
•The provision of PRS access service to the Competent PRS Authorities in Member States;
•The implementation of Council decision 2014/496/CFSP of 22 July 2014 in the event of a threat to the security of the European Union or of a Member State arising from the deployment, operation or use of the European Global Navigation Satellite System.

The GSMC Operator will have the following main tasks and responsibilities:
•Supervising the security and system status of the Galileo system, handling Incidents and security alerts raised by the GSMC security tools, operating the GSMC Ticketing System to log and trace the full incident handling process, in line with the operational procedures;
•Ensuring the timely execution of PRS procedures (distribution, requests and orders), supervising the Galileo system PRS Signal in Space health status and ensuring duly authorised access, providing advice to Member States on the operation of the PRS, including providing advice on how to achieve their goals;
•When needed, contributing to provision of advice on the continuity of services, including on actions required to maintain the service, to the EU decision-making bodies, supporting Galileo Crisis Management and implementing the instructions issued by the relevant authorities;
•Investigating any degradation of the PRS and SECMON service and processing Galileo system anomalies;
•Ensuring that the GSMC Service Desk functions are delivered;
•Supporting at basic level the Galileo Security Facility (GSF) system;
•Supporting the improvement of the Security Monitoring, PRS access and Council Decision 496 operational procedures development;
•Supporting the validation of the new releases of operational equipment;
•Participating and contributing to the review and update of the incident handling process, the lessons learnt process, and the GSMC risk and vulnerability management.

The jobholder will be required to work as part of a 24/7 shift working and on-call duty roster in line with the GSA’s applicable rules.

He/she will be required to be trained and certified in his/her operational role and will be required to maintain his/her certification as part of the ongoing duties.

Prior to certification and shift operations, the role will be primarily a normal ‘day-time’ job contributing to the development of GSMC operations.

Besides the formal internal certification training, the job holder will participate to industry recognised external training in order to acquire or maintain the technical competencies required for this position.

Frequent missions and possible detachment to GSMC Backup site (Madrid, Spain), and occasional travel to Brussels (Belgium) and Prague (Czech Republic) are foreseen for this post.

Profile

MINIMUM QUALIFICATIONS

The selection procedure is open to applicants who satisfy the following eligibility criteria, on the closing date for application:
1.Have a level of education which corresponds to completed university studies of at least three years attested by a diploma
2.Be a national of a Member State of the European Union
3.Be entitled to his or her full rights as citizen
4.Have fulfilled any obligations imposed by the applicable laws concerning military service
5.Meet the character requirements for the duties involved
6.Have a thorough knowledge of one of the languages of the European Union and a satisfactory knowledge of another language of the European Union to the extent necessary for the performance of his/her duties
7.Be physically fit to perform the duties linked to the post

SELECTION CRITERIA

All eligible applications, according to the afore-mentioned criteria, will be assessed against the requirements listed below.

The Selection Board responsible for this selection will determine the criteria to be assessed in the various phases of the selection procedure (assessment of the application forms, interview and written test) prior to being granted access to the names of the applicants. All essential criteria will be assessed during the applications evaluation phase.

Non-compliance with any of the essential criteria may result in the exclusion of the candidate from the selection process. Advantageous criteria constitute additional assets and will not result in exclusion, if not fulfilled.

When filling the online application, candidates are expected to include elements that demonstrate that their profile matches the requirements below.

Essential criteria
1.University degree in a relevant field (e.g. engineering, physics, mathematics or other exact sciences);
2.Professional experience in handling security incidents and/or service deliveries in line with established operational procedures / processes, preferably gained in an international environment;
3.Experience in processing reported anomalies or service degradation within a complex system;
4.Excellent command of both written and spoken English;

Advantageous criteria
5.Experience and/or knowledge of GNSS, EU security regulations and/or PRS;
6.Experience in executing procedures related to the use or management of cryptographic devices;
7.Previous experience in working with classified information and preferably holding Personnel Security Clearance at or above SECRET UE level;
8.Experience in working on 24/7 shifts or on on-call;

Behavioural competencies
9.Motivation;
10.Excellent communication skills;
11.Working well with others;
12.Ability to manage stress, prioritise and take appropriate and timely decisions.

APPLICATION PROCEDURE

In order to consider your application valid, you are required to log in and submit application through the GSA e-recruitment portal https://www.gsa.europa.eu/gsa/jobs-opportunities

A full job description and further information on the application procedure can be found here: https://vacancies.gsa.europa.eu/Jobs/VacancyDetails/1427