HR Administrative Support

Brussels, Belgium, EUROCONTROL [NOC-HR-2019-FGII/096]

Field(s) of expertise
Human Resources and Recruitment
Job type

About this job

Within the Unit Human Resources and Services, Staff Planning and Talent Management manages staff planning and job design, recruitment and talent development. Recruitment covers the process of attracting, selecting and appointing suitable candidates and executing the outbound secondment process. In addition, the service d manages the administration of trainees and temporary personnel.


Your role will be to provide general secretarial / administrative support and/or to assist in selection and recruitment activities. You will perform, in particular, the following tasks under the responsibility of your superior:

  • provide secretarial and administrative support including agenda management, filing, filtering calls, drafting general correspondence, preparing files and presentations for meetings, taking notes, managing office supplies, etc., as required;
  • assist in selection and recruitment activities (e.g. organising meetings, interviews, testing sessions, drafting offers and correspondence, providing assistance to selection board members, acting as test administrator, posting vacancies on social media, etc.) in line with applicable procedures;
  • perform administrative tasks related to trainees and temps;
  • issue administrative decisions related to selection, career management and organisational changes, etc.;
  • provide information to internal and external customers by responding to requests and/or coordinating replies;
  • perform any other tasks in line with the main purpose of the job.


  • Post-secondary education attested by a diploma in a relevant field or secondary education attested by a diploma giving access to post-secondary education and relevant professional experience of at least 3 years. A secretarial or office administration education is considered an advantage;
  • In addition, a minimum of 1 year professional experience in providing administrative or secretarial support. Experience in an HR department would be considered an advantage;
  • Experience or knowledge in recruitment administrative procedures (e.g. filtering applications, contacting candidates, assisting selection board members, etc.) would be considered a strong advantage;
  • Drafting skills in English and French;
  • Experience in standard Microsoft Office applications;
  • Planning and organising: Displays an organised and methodical approach;
  • Communication: Expresses information and ideas effectively;
  • Quality focus: Delivers consistent quality in work;
  • Customer focus: Responds effectively to customer enquiries;
  • Team work: Displays a collaborative approach;
  • Sense of confidentiality;
  • Ability to work in a multinational and multicultural environment;
  • Professional conduct in line with the corporate behaviours of the Agency, i.e. result-driven, readiness to change, customer focus, integrity and team-player approach;
  • The languages of the Agency are English and French. For this particular post, candidates must have a thorough command of both languages (oral / written). Knowledge of other European languages would be an advantage.

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