Identify, lead and capture business development opportunities for Indian aerospace & defense customers in line with the strategic and operational objectives of GKN Aerospace, in order to realize or contribute to the profitability, invested capital, cash conversion and growth of GKN Aerospace.
Provides proactive internal and customer-focused capture strategies to align multiple divisions in the pursuit of new opportunities. Encompasses pricing, competition, SWOT analysis and taking responsibility for the action item over an extended capture phase to position GKN for wins.
Serves as the liaison and facilitator at all levels of the assigned customer(s) and stakeholders, to resolve issues and assure customer satisfaction. Provides the customer and stakeholder with liaison support within and across the division on existing and new business. Stays in close contact with the customer and stakeholder and the end users to ensure expeditious problem resolution to meet customer and stakeholder expectations.
Provides direction to GKN regarding future business and engineering trends by maintaining current aerospace industry and customer knowledge and forecast recommendations where future business and engineering priorities will be focused.
Develops and maintains extensive industry and stakeholders relationships at marketing and operations management levels in target market for the retention and capture of new business. Takes appropriate steps to protect and safeguard GKN intellectual property.
Identifies business development opportunities by studying competitor products, technical problems, market intelligence, and identifying trends. Pursues teaming and partnering alliances with other companies. Maintains a working knowledge of key variables affecting the marketplace and key aerospace customers.
Acts as primary consultant to management on significant customer issues. Understands how to get issues resolved at an appropriate working level and highlights inter-divisional items of commercial significance and communicates effectively with Site Leadership and Executive Management.