Head of IT Development & Delivery

Brussels, Belgium, EUROCONTROL [NOC-NM-2020-AD/132]

Field(s) of expertise
Information Technology Software Engineering
Job type

About this job

Within the Network Management Directorate, the Network Manager keeps the network operating as smoothly and efficiently as possible, working closely to support industry actors by providing services, functions, deliverables and training. The Network Manger delivers ATM performance for the pan-European network in the areas of safety, capacity, environment/flight efficiency and cost-effectiveness.

The Head of IT Development & Delivery shall be responsible to the Chief Technology Officer for ensuring the good execution of all IT projects (application & infrastructure projects). S/he will address area as programme/project management, software development and maintenance, and release management at corporate level. The Head of IT Development & Delivery will manage 100+ staff (outsourced staff included).


  • Manage IT projects (IT infrastructure, corporate applications and operational applications and systems) and ensure optimization and alignment to strategic objectives while ensuring service delivery and cost effectiveness;
  • Manage the project management methodology, the software development methodology and related tools;
  • Develop detailed implementation roadmaps;
  • Translate business requirements into technical requirements, changes and projects;
  • Manage releases of IT systems and applications;
  • Develop new software in line with quality, safety and IT security requirements and standards;
  • Develop and implement his/her domain’s strategy, objectives and work program; and manage its activities and resources (budget and personnel);
  • Improve service levels and cost efficiency;
  • Ensure technical staff is trained, certified and aware of latest technology developments.


  • Completed university studies of 4 years in a relevant domain, e.g. Master’s degree in IT, Information Systems, Computer Science, Engineering or in another related field;
  • Internal candidates should check on the intranet to see what level of in-house experience is considered equivalent to educational qualifications where appropriate;
  • A minimum of 10 years of relevant working experience including 5 years in management or strategic activities;
  • Proficiency in delivering IT programmes and projects including application’s development activities and methodologies;
  • Project management certification would be considered an advantage (i.e.: Project Management Professional (PMP));
  • Knowledge of current and emerging technologies;
  • Strategic focus: develops business/service strategy in line with Agency’s strategy;
  • Managing People: implements effective people management practices;
  • Managing change: manages effectively the change process;
  • Team work: maximises collaboration across different teams/services;
  • Leading: demonstrates direction;
  • Ability to work in a multinational and multicultural environment;
  • Professional conduct in line with the corporate behaviours of the Agency, i.e. result-driven, readiness to change, customer focus, integrity and team-player approach;
  • The working languages of the Agency are English and French. For this particular post thorough knowledge of one of the working languages of the Agency and satisfactory knowledge of the other language.


  • Applications will be accepted from nationals of EUROCONTROL Member States only. At the closing date of the notice of competition, internal candidates must have completed their probationary period.
  • This is an appointment for a determined period of 5 Year(s). It could be extended up to a maximum of 9 years or converted into an undetermined contract. Before being established in the post, the external candidate will be requested to provide certified copies of his/her degrees and successfully serve a probationary period of 9 months.

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