Within the Network Management Directorate, the Network Manager keeps the network operating as smoothly and efficiently as possible, working closely to support industry actors by providing services, functions, deliverables and training. The Network Manger delivers ATM performance for the pan-European network in the areas of safety, capacity, environment/flight efficiency and cost-effectiveness.
The Head of IT Infrastructure and Operations shall be responsible to the Chief Technology Officer for the support and maintenance of the IT infrastructure and applications, within the agreed service levels. S/he will address areas as application & infrastructure operational support, service desk function, technical H24/7 support, etc. The Head of IT Infrastructure and Operations will manage approximately 100+ Staff (outsourced staff included).