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Network Management Lead (Shaw AFB)

Shaw Air Force Base, United States (USA), EMW [EMW-NML-001]

Field(s) of expertise
Project and Service Management Software Engineering
Job type
Contract
Education
Bachelor
Deadline
Closed

About this job

  • Reviews, plans, and evaluates network systems.
  • May troubleshoot network systems and recommend improvements to network.
  • Provides documentation/project tracking and management reporting.
  • Provides tactical and strategic input on overall network planning and related projects.
  • Familiar with a variety of the field’s concepts, practices, and procedures.
  • Relies on experience and judgment to plan and accomplish goals.
  • Performs a variety of complicated tasks.
  • May lead and direct the work of others.
  • A wide degree of creativity and latitude is expected.

Responsibilities

  • Provide Tier 2 technical support (diagnosis, analysis and troubleshooting and resolution for more complex network, client and end-user connectivity issues escalated by Tier 1 technical support staff);
  • Add and remove client devices (e.g., PCs, Thin Clients, VoIPs, VoSIPs, VTCs, DVTCs, peripherals, etc.) from networks;
  • Operate and maintain call manager (Cisco Unified Communications Manager); implement add, moves and changes; and manage DHCP reservations;
  • Update and patch network equipment, firmware and software to ensure configuration and cybersecurity compliance;
  • Operate and maintain access control systems; and manage and configure MAC address authentication;
  • Administer network administrative accounts and access;
  • Operate and maintain network monitoring and analysis tools; and detect, analyze and resolve network infrastructure and systems problems;
  • Monitor and control network performance, utilization and capacity to ensure optimal performance, availability, serviceability and recoverability; and report any vulnerabilities or deficiencies to 609 ACOMS and 609 EACOMS government technical representatives;
  • Evaluate current infrastructure, research current technologies/solutions; and provide hardware/software upgrade and replacement recommendations for end-of-life/end-of-support COTS products to 609 ACOMS and 609 EACOMS government technical representatives;
  • Assist with the tracking and management of COTS licenses, warranties, service level agreements renewals for network equipment and software;
  • Support existing and new network cabling/wiring infrastructure (fiber and copper) to include installing, testing, troubleshooting, repairing and replacing cabling/wiring; and ensure cabling/wiring and patch panels are properly installed and labeled IAW Telecommunications Industry Association and Electronic Industries Alliance (TIA/EIA) and local standards;
  • Assist with circuit actions to include preparing and coordinating requests for service; engineering, installing, testing and accepting or removing circuits per Telecommunications Service Orders; and preparing and maintaining circuit documentation and historical records;
  • Set-up, tear-down, configure, troubleshoot and maintain deployable communications suites (e.g., ECKs and CFKs).
  • Update and maintain Enterprise and AOC network configuration and connectivity drawings, diagrams and engineering and installation documentation, and publish semi-annually.

Profile

Certifications:

  • DoD 8570 Level 2 or higher (Security+); AND
  • CISCO Certified Network Associate (CCNA).

 

Education requirements:

  • Must have at least Bachelor’s degree in Computer Science or Networking and 15 years of Switching and Routing Network experience.

 

Must have knowledge of:

  • Call Management;
  • Communications Fly Away Kit (CFK)/Executive Communications Kit (ECK); Limited Circuit Actions; and DSN Phones
  • Maintain 36 voice/video/data networks
  • Authenticate 1500 devices over two networks
  • CISCO (ACS, Routers, Switches, ASA, Communications)
  • Managers
  • Encryptors (Taclanes/KGs)
  • COMSEC
  • VoIP Phones
  • Media Converters
  • Patch Cables
  • Fiber/Copper
  • SolarWinds software
  • DSN/analog phones
  • PC’s/Laptops – numerous
  • Remedy ITSM
  • Systems:
    • Combat Track II System (CT-II)
    • High Performance Wave (HPW)
    • Iridium Ground Entry Point System (IGEPS)
    • Joint Range Extension (JREAP-B & C)
    • PRC 112 Radios

 

To apply, will require active/current Top Secret Clearance with SCI eligibility.

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