About this job

EUMETSAT operates a growing fleet of Earth Observation satellites in Low Earth and geostationary orbits (currently comprising 7 EUMETSAT Meteosat Second Generation and Metop satellites, and 2 Copernicus Sentinel-3 satellites). In parallel, EUMETSAT is working towards the launch of one next generation satellite each year in the period 2020-2025.

The Generic Systems and Infrastructure Division (GSI) is responsible for engineering, maintaining and evolving generic ground segment functions, services, infrastructure and systems necessary to ensure the success of current and future specific and multi-mission programmes.

Within the Infrastructure and Networks Services Competence Area (INS CA) of the Generic Systems and Infrastructure (GSI) Division, the Network and Maintenance Engineer supports the design, planning, development, deployment and maintenance of operational network infrastructure services and solutions.

Responsibilities

• Design, implement and deliver scalable network solutions with the associated infrastructure, fulfilling the availability, resilience and security requirements of the current operational systems;
• Act as an expert providing advice and support to the Network Services team concerning complex technology issues;
• Contribute to defining and maintaining the evolution roadmap for the EUMETSAT communication network infrastructure. Secure the operational continuity as part of the evolution planning;
• Translate specific service needs of internal customers into network system requirements;
• Coordinate the service provisioning of EUMETSAT communication network systems, including 2nd/3rd level maintenance, problem investigation and resolution;
• Interact with suppliers of network products and services as subject matter expert.

Profile

• A university degree in a relevant engineering discipline (e.g. telecommunications, network systems, etc.) or equivalent;
• The official languages of EUMETSAT are English and French. Candidates must be able to work effectively in English and have some knowledge of French;
• Proven experience in the engineering and maintenance of communication networks supporting a high-availability, 24/7 operational environment;
• Experience in designing, developing and deploying network solutions and services according to recognised standards;
• Experience in establishing service-level agreements (SLAs) with internal customers, monitoring service performance and ensuring service implementation and delivery;
• In-depth knowledge of Cisco technology, services and solutions;
• Experience with the major Wide Area Network (WAN) technologies, monitoring WAN performance and troubleshooting problems;
• Experience with Local Area Network (LAN) engineering and operational support;
• Experience in coordination of industry support activities would be an advantage;
• Excellent communication skills with the ability to translate complex technical information into customer terminology;
• Effective team-working skills with a strong customer focus and experience working in a service driven environment.