Junior Product Support Engineer

Newport, United Kingdom (UK), Airbus [10450708 MF EN EXT 2]

Field(s) of expertise
Software Engineering
Job type

About this job

An exciting opportunity has arisen for a Product Support Engineer within Airbus Cyber Security in Newport, South Wales.

This role is available because of the expansion of the product support team and reports directly to Product Support Manager within Airbus Cyber Security.

This position can offer you:

  • Exciting development opportunities and perspectives within Airbus as a global player
  • An attractive company pension scheme
  • Airbus Group success share scheme
  • An range of additional benefits medical, dental and vision insurance
  • Flexible working hours


  • You will respond to customer queries and issues, where required investigating and reproducing the reported problems.
  • You will also visit customer sites with other members of the team to perform tasks such as investigating issues and installing upgrades.
  • The role covers multiple cryptographic products and requires working closely with other departments such as the sales, marketing, development teams, each day will be different.

We are looking for an entry-level/graduate with 0-2 years of experience in an engineering role.

You need to be keen and enthusiastic to learn, have good problem solving skills, and strong communication both verbal and written.

Training will be provided to you.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.


  • IT related degree
  • Networking knowledge
  • Willing to be ‘On-Call’
  • Driving License

Because of the nature of work undertaken, these positions are required to meet special nationality rules and therefore these vacancies are only open to sole British Citizens. If you who meet this criteria you will also undergo security clearance vetting, if not already security cleared to a minimum SC level.

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