About this job

ESA is looking for an IT Infrastructure Project Manager.
Location
ESRIN, Frascati, Italy, or ESTEC, Noordwijk, Netherlands, or ESOC, Darmstadt, Germany

Responsibilities

You will play an active role in defining, managing and evolving the shared IT infrastructure services offered by ESA’s IT Department. In particular, you will be responsible for the adoption and evolution of services in the domain of local and wide-area networks, remote access and network security. You will be supporting both ESA- wide user communities and technical/specialised users with specific business needs. You will be responsible for:

• contributing to the innovation of the shared IT Infrastructure Service Portfolio, in line with the technology and service evolutions in order to meet ESA users and technical customers’ requirements;
• translating the functional and business needs of ESA users and customers into modern network architectures and designs, optimising user experience, service performance and costs;
• defining and leading projects and activities aimed at improving and evolving the network services wrt. efficiency and resilience (e.g. network automation, software-defined networking, zero trust access);
• driving the extension of ESA networks to new sites and establishments, and implementing secure and effective connectivity to multi-cloud services (public, private cloud and edge computing models) and to ESA partners;
• ensuring smooth introduction into service of new solutions and technological service evolutions, reviewing and accepting the relevant service documentation and supervising the operational handover between project and service providers;
• supporting the ESA Service Managers in ensuring that the contracted services operate in compliance with the agreed Service Level Agreements (SLAs) and performance;
• supporting IT infrastructure customers within and outside the IT department in adopting the shared IT infrastructure services offered by the Division;
• preparing business cases, documenting project requirements, and evaluating and approving industrial proposals;
• managing resulting procurements and service evolution activities from preparation to closure in a timely, effective manner and within the allocated budget;
• following the evolution of IT infrastructure, network and security technologies available on the market and providing support for the definition of roadmaps and the strategy of the IT Department.

Profile

Technical competencies
T service management
Project and technical management
Security engineering and associated disciplines, in particular communications and network security
Networking for multi-cloud and edge computing
Network architectures and delivery models
Education
A Master’s degree in information/communications technology is required
Additional requirements
You should also have :

• several years of experience in IT infrastructure, networking (LAN, WAN, remote access), network security (firewalls, network access control, (micro-)segmentation) and automation.
• industry certification or specialisation (e.g. CCNP, CCIE or CISSP) will be an asset.experience of working in a large, geographically spread out organisation is required.

For a complete job description and to apply, click on “apply”.
The closing date for applications is 21 February 2021.
At the Agency we value diversity and we welcome people with disabilities. Whenever possible, we seek to accommodate individuals with disabilities by providing the necessary support at the workplace. The Human Resources Department can also provide assistance during the recruitment process. If you would like to discuss this further please contact us at contact.human.resources@esa.int. —————————————————————————————————————————————————– Please note that applications are only considered from nationals of one of the following States: Austria, Belgium, the Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, the Netherlands, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland, the United Kingdom and Canada and Slovenia. According to the ESA Convention the recruitment of staff must take into account an adequate distribution of posts among nationals of the ESA Member States. When short-listing for an interview, priority will first be given to internal candidates and secondly to external candidates from under-represented Member States. (http://esamultimedia.esa.int/docs/careers/NationalityTargets.pdf)
We offer
The European Space Agency (ESA) is an equal opportunities employer that offers competitive salaries exempt from national income tax and excellent employment conditions, such as allowances for expatriates and relocation support.For more information: http://www.esa.int/About_Us/Careers_at_ESA
About us
We are the European Space Agency. Our mission is the peaceful exploration and use of space for the benefit of everyone. We watch over the Earth, develop and launch inspiring and unique space projects, train astronauts and push the boundaries of science and technology, seeking answers to the big questions about the Universe. We are a family of scientists, engineers and business professionals from all over Europe working together in a diverse and multinational environment. We are dedicated to united space in Europe and united Europe in space. Learn more: http://www.esa.int/