ESA is looking for an Earth Observation Service Manager.
ESA is an equal opportunity employer, committed to achieving diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates irrespective of gender, sexual orientation, ethnicity, beliefs, age, disability or other characteristics. Applications from women are encouraged.
Description
Earth Observation Service Manager in the Common Services Section, ESA Ground Segment & Data Management Division, EO Mission Management & Ground Segment Department, Directorate of Earth Observation Programmes.
As part of the ESA team managing services provision in support of Payload Data Ground Segment (PDGS) operations for ESA’s Earth Observation missions and the Third Party and Copernicus missions, you will take ownership of the procurement, operations and evolution of all resources necessary to provide one or more of the following Common Services:
You will initially take on the role of Service Manager for the maintenance of software, tools and infrastructure used by Common Services, while ensuring governance and integration with existing and evolving processes in the Division.
Your tasks may evolve to the management of any other services provided by the Section, and as the need arises, assist the Head of Section in other tasks as required.
Technical competencies
Experience in procurement, project management, reviews and milestone achievement
Experience with service based contracts, in particular service level management, service operations and improvements
Knowledge of IT service management software/platform
Knowledge of and experience in configuration management
Awareness of quality assurance processes and methodologies
Education
A Master’s degree in a relevant physical science or engineering discipline is required.
Additional requirements
You should have:
For a complete job description, click on “apply”.
The closing date for applications is 21 May 2021.
At the Agency we value diversity and we welcome people with disabilities. Whenever possible, we seek to accommodate individuals with disabilities by providing the necessary support at the workplace. The Human Resources Department can also provide assistance during the recruitment process. If you would like to discuss this further please contact us at contact.human.resources@esa.int.
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Please note that applications are only considered from nationals of one of the following States: Austria, Belgium, the Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, the Netherlands, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland, the United Kingdom and Canada, Latvia and Slovenia.
We offer
The European Space Agency (ESA) is an equal opportunities employer that offers competitive salaries exempt from national income tax and excellent employment conditions, such as allowances for expatriates and relocation support. For more information: http://www.esa.int/About_Us/Careers_at_ESA
About us
We are the European Space Agency. Our mission is the peaceful exploration and use of space for the benefit of everyone. We watch over Earth, develop and launch inspiring and unique space projects, train astronauts and push the boundaries of science and technology, seeking answers to the big questions about the Universe. We are a family of scientists, engineers and business professionals from all over Europe working together in a diverse and multinational environment. We are dedicated to united space in Europe and united Europe in space. Learn more: http://www.esa.int/
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