Internal Communication Officer

Paris, France, ESA [11924]

Field(s) of expertise
Business Administration and Finance Marketing and Sales
Job type

About this job

ESA is looking for an Internal Communication Officer.

ESA is an equal opportunity employer, committed to achieving diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates irrespective of gender, sexual orientation, ethnicity, beliefs, age, disability or other characteristics. Applications from women are encouraged.

You report to the Head of the Internal Communications Office of the ESA Communications Department. You are responsible for executing and monitoring Internal Communications activities across the Agency, with the objective of building engagement of the workforce and fostering a collaborative, transparent and engaging work environment. This function will be carried out in close cooperation with all Directorates, in particular the Directorate of Internal Services (HIF), including the IT, Facility Management and HR Departments.


  • contribute to the establishment and implementation of the Internal Communications Strategy, as part of ESA’s Communication Strategy set forth in the yearly ESA Communication Plan and support the establishment of the yearly Internal Communications Plan;
  • act as Communication Programme Officer for Internal Services to ensure that these communication interests are taken into account and implemented, and establish an information flow between corporate services, internal communications and ESA Director General Services; contribute to internal communication campaigns for specific projects initiated by other Directorates; manage ESA Intranet content and content of other internal online channels;
  • develop and manage a variety of internal communication tools (events, online events, graphics, print, video, animations and promotional items) in strong collaboration with the Production and Management Support Division;
  • monitor and evaluate the effectiveness of the implemented communication activities, reporting agreed Key Performance Indicators and taking continuous action to improve delivery and impact.


Technical competencies
State-of-the-art knowledge in area of responsibility at required level
Understanding of Member States’ and relevant stakeholders’ communication networks
Communication strategy and planning, campaign management
Knowledge and experience in internal communications in an international environment
Understanding of all media platforms

Applicants should have a Master’s degree or equivalent qualification in communication or related fields, such as science communication, humanities, marketing, business management, engineering or similar.

Additional requirements
Significant experience in internal communications in an international environment is required. Knowledge of space science, space technology, space transportation and space engineering and operations as well as proven experience in communication strategy and planning, and campaign management delivering across all channels. Knowledge in communication on human resources topics is of advantage as well as web development, usability and analytics.

For a complete job description, click on “apply”.

The closing date for applications is 22 June 2021.

At the Agency we value diversity and we welcome people with disabilities. Whenever possible, we seek to accommodate individuals with disabilities by providing the necessary support at the workplace. The Human Resources Department can also provide assistance during the recruitment process. If you would like to discuss this further please contact us at contact.human.resources@esa.int.
Please note that applications are only considered from nationals of one of the following States: Austria, Belgium, the Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, the Netherlands, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland, the United Kingdom and Canada, Latvia, Lithuania and Slovenia.
We offer
The European Space Agency (ESA) is an equal opportunities employer that offers competitive salaries exempt from national income tax and excellent employment conditions, such as allowances for expatriates and relocation support. For more information: http://www.esa.int/About_Us/Careers_at_ESA
About us
We are the European Space Agency. Our mission is the peaceful exploration and use of space for the benefit of everyone. We watch over Earth, develop and launch inspiring and unique space projects, train astronauts and push the boundaries of science and technology, seeking answers to the big questions about the Universe. We are a family of scientists, engineers and business professionals from all over Europe working together in a diverse and multinational environment. We are dedicated to united space in Europe and united Europe in space. Learn more: http://www.esa.int/

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