Administration Support Officer(ESA-ESTEC)

Noordwijk, The Netherlands, Serco Europe [2243]

Field(s) of expertise
Business Administration and Finance
Job type

About this job

Serco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the ESA and NASA. Serco offers space capability across the full space lifecycle from satellite testing to Launch services, LEOP to spacecraft operations, space surveillance to data management, and supporting downstream application development. With over 55 years history in the space sector Serco is well placed to contribute to National strategies and New Space ventures who want to scale their businesses/organizations with skilled talent.

We are seeking an Administration Support Officer to work on our Customers Site (ESA-ESTEC) in the Netherlands. This is a fantastic opportunity to get into one of the most sought after space agencies in the world.

The TEC directorate is the Business Control and Administration Management Team Support that provides the Business and Controlling functions. The purpose of this role is to perform administrative transactional tasks and reporting as part of the procurement process in TEC. As part of the Technology, Engineering & Quality Division, you will have the following responsibilities:


Create Purchase Order related objects in support of the agreed Work Plans:

  • Shopping carts in ESA-P.
  • GRNs / Confirmations in ESA-P.
  • Entering the above changes in the ACTIS planning tool.
  • Entering part of the above changes in the Infor EAM tool.

Create Contracts and CCN objects in support of the agreed Contract Action Plans:

  • Shopping carts in ESA-P.
  • TEB Nominations in ESA Star.
  • New Rfx in ESA-P.
  • Contracts in ACTIS.
  • Entering the above changes in the ACTIS planning tool.
  • Entering subcontractor information in geo-return tool EROS 200 per year.
  • Follow up on the approval of all the above objects in the relevant tools.
  • Follow up on the CCN creations and implementation in esa-star.
  • Provide reporting such as statistics and progress status related to the task 1 and 2.


  • Bachelor’s degree, ideally in the field of business or public administration, information technology, applied economics, or a combination.
  • At least 4 years of experience related.
  • The candidate will be expected to have a generic understanding of SAP and procurement in ESA.
  • Experience in the following tools will be an advantage: ESA Procurement process and TEC WBS and funding basics, ESA-P to record financial transactions, ESA-Star to initiate procurements, ACTIS to enter planning dates and statuses, EAM to enter financial asset management data, CCD Portal to retrieve contract closure documents, EROS to update or modify geographical return information, WLMS to update workload entries
  • A solid and multiple years of experience in a similar position.
  • Excellent interpersonal and communication skills, highly organized, tactful, autonomous, flexibility, team spirit and discretion are a must.
  • Highly proficient with modern electronics office automation tools, in particular Microsoft Office suite and electronic mailing (preferably Office 365).
  • Familiarity with ESA working environment in a similar position is an asset.
  • Problem solving mind set and high capacity to deliver are highly considered.
  • Proficient in the English language, both written and spoken.
  • Knowledge of another EU member state language is an asset.


Within Serco we believe there is a place here for everyone. Diversity & Inclusion at Serco is based on a culture where every voice is heard, and every employee feels valued. Working together as one team, we can enhance the experience of our people and teams, improve the value of our solutions to better serve the missions of our customers, and make a difference in our world. We are enthusiastic and passionate about our work which is infectious. We allow our employees to take responsibility for their work and promote a positive working culture.


What we offer:

  • Competitive Salary.
  • Corporate Benefits Package.
  • Support provided on relocation – Information available upon request.
  • Company Events.

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