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Serco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the ESA and NASA. Serco offers space capability across the full space lifecycle from satellite testing to Launch services, LEOP to spacecraft operations, space surveillance to data management, and supporting downstream application development. With over 55 years history in the space sector Serco is well placed to contribute to National strategies and New Space ventures who want to scale their businesses/organizations with skilled talent.

On behalf of our customer EUMETSAT, we are looking for a Ground Stations Operations Engineer. You would be working on-site at EUMETSAT’s site in Darmstadt, with a generous distribution of working hours into the hybrid model. Your mission is to provide Routine Operations services for the operational ground stations for EUMETSAT Geostationary Earth Orbit (GEO) and Low Earth Orbit (LEO) missions. You would also provide services for the evolution of operational ground stations for all EUMETSAT GEO and LEO missions. Additionally, you would provide services for the Operations Preparation of ground stations, their monitoring functions and test tools for future EUMETSAT GEO and LEO missions.

Responsibilities

Routine Operations:

• Conduct and coordinate routine and special operations
• Monitor the performance and quality of the ground stations, report and investigate anomalies, participate in the correction of anomalies and propose evolutions
• Create and maintain schedules
• Contribute to the preparation and maintenance of documentation to perform routine, non-routine and contingency operations activities including operational procedures, working practices and user guides in accordance with EUMETSAT’s document management and configuration control processes
• Contribute to the maintenance of statistics databases and monitoring systems
• Provide statistics and inputs for periodic OPS reporting as defined in operations documentations
• Provide periodic inputs to mission Key Performance Indicators (KPIs)
• Contribute the medium and long-term operations planning

Providing services for evolution of operational ground stations:

• Contribute to the definition of evolutions including requirements specifications and further development
• Evaluation of the technical requirements, and assessment of their compliance with the relevant ground segment requirements
• Contribute to the operational validation of upgrades, and the compilation of relevant operational validation reports
• Contribute to the operational validation activities of ground stations evolutions, and to compilation of relevant validation reports
• In coordination with the relevant TSS division (Technical and Scientific Support) department, define and implement procedures and tools for the monitoring of ground stations

Providing services for the operations preparation of ground stations, monitoring functions and test tools for future missions:

• Contribute to reviews, particularly identifying system deficiencies, raising operational risks and suggest their potential resolution
• Contribute to workshops with providing ground stations expertise
• Contribute to the preparation and tracking of the status for configuration items validation and Operational Scenario Validation (OSV)
• Contribute to the definition of operations concepts, operations preparations and commissioning activities
• Contribute to the integration, verification and validation test campaigns with the relevant ground segments
• Contribute to the definition of transition plans
• Contribute to the generation of operational documentation

Profile

• University degree or equivalent in a relevant discipline
• At least 3 years’ experience working with GEO and LEO environment
• Experience in the operations preparation and routine operations of GEO and LEO satellite systems
• Experience of document management and configuration control processes
• Experience of development and upgrades within a 24/7 operations environment
• Experience in defining user interfaces for operations (HMI, reports, etc)
• Experience in the configuration and/or use of Space Link Extension (SLE)
• Experience using Dataminer
• Candidates must be eligible to work in the EU.

Within Serco we believe there is a place here for everyone. Diversity & Inclusion at Serco is based on a culture where every voice is heard, and every employee feels valued. Working together as one team, we can enhance the experience of our people and teams, improve the value of our solutions to better serve the missions of our customers, and make a difference in our world. We are enthusiastic and passionate about our work which is infectious. We allow our employees to take responsibility for their work and promote a positive working culture.

What we offer:

• Competitive Salary.
• Corporate Benefits Package.
• Support provided on relocation – Information available upon request.
• Company Events.

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