Administrative Assistant (ESA-ESTEC)

Noordwijk, The Netherlands, Serco Europe [9697]

Field(s) of expertise
Business Administration and Finance
Job type

About this job

Serco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the ESA and NASA. Serco offers space capability across the full space lifecycle from satellite testing to Launch services, LEOP to spacecraft operations, space surveillance to data management, and supporting downstream application development. With over 55 years history in the space sector Serco is well placed to contribute to National strategies and New Space ventures who want to scale their businesses/organizations with skilled talent.

We are seeking an Administrative Assistant to work on our Customers Site (ESA-ESTEC) in the Netherlands. You will support the Business Unit Controlling Office and the Project Management Support Offices in the Directorate of Earth Observation Programmes (D/EOP). The overall goal of the service is to perform an overall support service to the Business Unit Controlling Office and the project management support offices, consisting of CADM support, administration and documentation, project control administration and schedule support.

Please note that this is a full-time position with a one-year fixed-term contract.


  • Organise calendars for project teams.
  • Organise internal and external meetings and reviews including room and resource booking.
  • Prepare documentation and briefings for meetings.
  • Support the procurement of promotional items.
  • Support incoming phone calls and information requests.
  • Prepare and organise the travel requirements and mission claims for EOP Project Teams.
  • Assist in the arrival/departure process.
  • Prepare minutes of internal meetings and maintain relevant action item lists.
  • Assist in preparation of reports.
  • Prepare and maintain the internal and external information tools (e.g. SharePoint, web pages, etc.) for internal and external communications at programme and project level, including writing and editing of web pages, letters, etc.


  • Vocational Degree or equivalent.
  • At least 2 years of relevant experience.
  • Strong knowledge of Microsoft365 and Teams.
  • A good knowledge of the various ESA tools (i.a. MAS, ESA-P) is welcomed.
  • Knowledge of SAP can be considered as an asset.
  • Excellent interpersonal skills are needed, together with a high degree organizational and communication abilities.
  • Comfortable with working in a diverse and multinational team environment.
  • Ability to work independently and establish good working relations with relevant actors in ESA and Industry.
  • Proficient in the English language, both written and spoken.
  • Knowledge of another EU member state language is an asset.



Within Serco we believe there is a place here for everyone. Diversity & Inclusion at Serco is based on a culture where every voice is heard, and every employee feels valued. Working together as one team, we can enhance the experience of our people and teams, improve the value of our solutions to better serve the missions of our customers, and make a difference in our world. We are enthusiastic and passionate about our work which is infectious. We allow our employees to take responsibility for their work and promote a positive working culture.


What we offer:

  • Competitive Salary.
  • Comprehensive package of benefits offered by the company.
  • Assistance with relocation can be provided, details available upon request.
  • Engaging company events to foster team spirit.
  • Reimbursement of public transport expenses.
  • Access to a variety of sports and recreational activities at ESTEC Escape Recreation Centre.
  • Company contribution towards a pension scheme.

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