Documentalist / Event Coordinator (ESA/ESTEC)

Noordwijk, The Netherlands, Serco Europe [9716]

Field(s) of expertise
Business Administration and Finance
Job type

About this job

Serco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the ESA and NASA. Serco offers space capability across the full space lifecycle from satellite testing to Launch services, LEOP to spacecraft operations, space surveillance to data management, and supporting downstream application development. With over 55 years history in the space sector Serco is well placed to contribute to National strategies and New Space ventures who want to scale their businesses/organizations with skilled talent.

We are looking for a dynamic Documentalist / Event Coordinator to join our team at the esteemed ESA-ESTEC site in the Netherlands. Step into a remarkable role that grants you access to one of the globe’s highly coveted space agencies – an opportunity that launches your career into orbit!

The ideal candidate will report directly to the Programme Manager, and with a with a high degree of autonomy, the responsibilities will include:


  • Handling of formal communication, within the complex institutional and commercial environment of ESA, EU and industrial partners and analyse the importance/status of the documentation, classify it accordingly and provide related support on the range of issues addressed;
  • Operation, maintenance of the Programmes relevant DMS (Sharepoint, Eclipse etc) for informal and official documentation for senior management with internal and external relations including C-level executives-where applicable set-up an archive of original documents;
  • Process of the configuration-controlled document changes of official papers relevant to the activities of the Directorate;
  • Draft documentation and correspondence, consolidate inputs to monthly reports following internal procedure with regard to the registration, distribution and filing of documents;
  • Support to daily activities of the office Programme Management Office;
  • Report directly to the IRIS² Office Programme Manager for the sessions;
  • Prepare and send out the agenda, arrange the logistics;
  • Write, register, store and distribute the minutes;
  • Establish, maintain and follow-up Action Item list;
  • Consolidation and support validation of senior management inputs to corporate communication and relevant publications, coordinate interview requests, etc;
  • Special attention to the development of communication with management interacting with external stakeholders, maintain and develop a DMS/CRM;
  • Support to organization of internal and external events in particular events with C-level executives;
  • Preparation and management of the logistic event planning of events such as the TIA yearly seminar;
  • Coordination of participation to main conferences.


  • A bachelor’s degree in Business Administration, Communications, or another relevant discipline;
  • At least 4 years of relevant work experience;
  • A broad knowledge to navigate around and understand formal communication and be able to analyse a range of issues within complex institutional environments and industrial landscape;
  • Experience in documentation management and in the field of communication;
  • A good sense of organization;
  • Interest and good understanding of ESA Programmes and related activities, knowledge and experience in the field of telecommunication and experience with liaising with C-level executives would be a distinct advantage;
  • Be capable to execute activities with a high degree of autonomy;
  • Deliver qualitative output under time pressure;
  • Excellent interpersonal and communication skills as well as tact and discretion are required;
  • Proficiency in the use of the Agency’s information systems and tools is an asset;
  • Comfortable with working in a diverse and multinational team environment;
  • Proficient in the English language, both written and spoken;
  • Knowledge of another EU member state language is an asset;
  • Candidates must be eligible to work in the EU.



Within Serco we believe there is a place here for everyone. Diversity & Inclusion at Serco is based on a culture where every voice is heard, and every employee feels valued. Working together as one team, we can enhance the experience of our people and teams, improve the value of our solutions to better serve the missions of our customers, and make a difference in our world. We are enthusiastic and passionate about our work which is infectious. We allow our employees to take responsibility for their work and promote a positive working culture.


What we offer:

  • Competitive Salary.
  • Comprehensive package of benefits offered by the company.
  • Assistance with relocation can be provided, details available upon request.
  • Engaging company events to foster team spirit.
  • Reimbursement of public transport expenses.
  • Access to a variety of sports and recreational activities at ESTEC Escape Recreation Centre.
  • Company contribution towards a pension scheme.

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