Assistant Administrator (ESA-ESOC)

Darmstadt, Germany, Serco Europe [9917]

Field(s) of expertise
Business Administration and Finance
Job type

About this job

Serco is a leading Space Services Provider with thousands of skilled resources that have supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the ESA and NASA. Serco offers space capability across the full space lifecycle from satellite testing to Launch services, LEOP to spacecraft operations, space surveillance to data management, and supporting downstream application development. With over 55 years of history in the space sector, Serco is well-placed to contribute to National strategies and New Space ventures that want to scale their businesses/organizations with skilled talent.

For our activities at the  European Space Operations Centre (ESOC) in Germany, we are currently seeking to employ a highly motivated and enthusiastic Assistant Administrator to work in an exciting innovative international environment. Your mission is to ensure the smooth planning and coordination of daily operations in line with service contracts. You will assist in managing services, implementing improvements, and supporting the team with various administrative and operational tasks.


  • Assist in managing and coordinating daily soft service activities.
  • Support the implementation of new projects and draft necessary documents.
  • Help improve working methods and procedures.
  • Review current procedures to find better approaches.
  • Assist with business development activities.
  • Monitor work packages to ensure they meet service contract requirements.
  • Collect and report performance data.
  • Prepare statistics, reports, and surveys as needed.
  • Assist in creating high-level presentations and documents.
  • Analyze site occupancy data.
  • Perform other related tasks as requested.


  • Bachelor’s degree in Business Administration or a related field.
  • 3-5 years of relevant experience in business administration or facilities management.
  • Excellent organizational and documentation skills.
  • Strong communication skills and a customer-focused mindset.
  • Ability to work efficiently and independently in a diverse, international environment.
  • Proficiency in MS Office products and other ERP systems.
  • Strong analytical and problem-solving abilities.
  • Fluency in English; German is a plus.
  • Experience with KPI-based contracts and facility management benchmarks.
  • Open-minded and proactive in suggesting improvements.



Within Serco we believe there is a place here for everyone. Diversity & Inclusion at Serco is based on a culture where every voice is heard, and every employee feels valued. Working together as one team, we can enhance the experience of our people and teams, improve the value of our solutions to better serve the missions of our customers, and make a difference in our world. We are enthusiastic and passionate about our work which is infectious. We allow our employees to take responsibility for their work and promote a positive working culture. 


What we offer:

  • Competitive Salary.
  • Comprehensive package of benefits offered by the company.
  • Assistance with relocation can be provided, details available upon request.
  • Engaging company events to foster team spirit.
  • Company contribution towards a pension scheme.

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